Visionapartments Militärstrasse - Contactless Check-IN

挺好的，門口有個大草坪，遛狗的跑步的很多很適合跑跑步。然後還有健身房。離火車站非常近，是一個很好的選擇，食物可以去coop買

I like the cleanliness and the decorations. I would like to friendly remind whose would like to book this hotel to check the email 🤣 I forgot to check email and waste some time on checking in. however, the follow up is OK. no worries at all.😊

I am extreme dissatisfaction with the level of customer service provided during my stay at VISIONAPARTMENTS Zurich from April 9th to April 14th, 2024. Unfortunately, my experience was marred by several issues that significantly impacted my stay and left me feeling frustrated and disappointed. Firstly, one of the basic guest requirements, the ability to control the window curtains, was not available in my room. This lack of control over basic amenities affected my comfort and privacy during my stay. Furthermore, when I encountered other issues during my stay and sought assistance from your customer service team, I found them to be unprofessional and unhelpful. Instead of resolving the problems promptly and efficiently, I was met with requests for additional payment for basic requests and amenities. This approach was both unreasonable and unacceptable, especially considering the amount already paid for the accommodation. Additionally, the lack of responsiveness and support from your customer service team was evident. Contacting them by email resulted in delayed responses, often taking until the next day, which further exacerbated the situation and left me feeling neglected as a guest. Overall, my experience at VISIONAPARTMENTS Militaerstrasse 24 Zurich was far below expectations, and I would not recommend anyone to book with this establishment through *********** or direct booking channels. The combination of inadequate amenities, unprofessional customer service, and lack of responsiveness has led to a highly unsatisfactory experience.

Le code d'accès ne fonctionnait pas, et il n'y a aucun interlocuteur sur place. Après 15 minutes au téléphone, la personne a enfin pu résoudre le problème. Mais la Suisse ne faisant pas partie des forfaits téléphoniques, cela m'a couté 5€ que visionapartments refuse de rembourser alors que le problème est de leur fait.

You can walk easily to tram and train station. It is not a very clean apartment though. We had wet wipe-ed the whole place off dust before we settled in. Outside noises from foot traffic will disturb you, though. The folks on upper floor were partying all night and no one to tell them to stop in this remotely operated property.

The company moved my reservation to another location the day before I was supposed to arrive (ca 3 km away) because they had overbooked the hotel. The new location did not meet my needs so I had to cancel and find a new hotel - cannot recommend this company.

Place doesn't look like pictures. The place was advertised as having a washing machine in the apartment which was incorrect. Also, the place is very uncomfortable. It doesn't have ac and no other means to cool the place off. We spent our days and nights in a sweat. The host did not check in at all to see if it was ok. This place is a rip off!

This was my second stay at this property having enjoyed one earlier in the year. The accommodation is simple enough but comfortable. It has a kitchenette with fridge which proved very handy given the heat as I kept it stocked with drinks. The electric plug in fan was also useful for same reason. Bed very comfortable although the softness of the pillows took a bit of getting used to. Building in the main very quite although if there is events going on outside you will hear. Great location tram/bus stop a couple of hundred yards away as is a nice pub, supermarket, main train station also walking distance as is the centre if Zurich so ideal for exploring. Definitely will be staying again in future.

I have to say I was really surprised by my stay because many reviews I read spoke of noise at night due to its location however in my case I never experienced this, it was really quite. Apartment was comfortable and ideal for a short stay, its centrally located tram stop a couple of minutes walk as is train station, main shopping district a 10 minute walk away. Great burrito shop down the street as well as Italian. If I had one minor quibble curtains could do with been thicker as trying to have a lie in proved tricky as room got bright early and one strange design feature to note one of the walls of the bathroom are see through glass so remember to keep that particular curtain drawn. All in all a great stay, highly recommend and will be back