Novotel Zurich City West arvostelua

Majoituspaikan vastaus: 안녕하세요,두 번이나 피드백을 주셔서 감사합니다. 불친절한 리셉션 직원으로 인해 불편하셨다는 점에 대해 진심으로 사과드립니다. 이는 저희가 고객님께 드리고자 하는 인상과는 전혀 맞지 않습니다. 해당 상황을 더 자세히 논의하고 싶지만, 아쉽게도 고객님의 예약 정보를 찾을 수 없습니다. 댓글에 예약 세부 정보가 부족하여 이를 확인할 수 없었습니다. 예약 정보를 다시 보내주시면 사건을 보다 정확히 파악할 수 있을 것 같습니다.귀중한 피드백에 감사드리며, 이를 내부적으로 논의하여 향후 이러한 상황이 발생하지 않도록 개선하겠습니다. 그럼에도 불구하고, 나머지 숙박은 만족스러우셨고 객실과 시설을 잘 이용하셨다니 기쁩니다. 앞으로 다시 저희 호텔에 방문해 주시기를 기대합니다!.감사합니다.Julia P., Deputy Manager

Majoituspaikan vastaus: Dear Guest,Thank you for your feedback. We are sorry that your stay was not outstanding. If you have any suggestions on how we could improve your experience, please let us know. It is true that Zurich is one of the most expensive cities in the world, and this is reflected in the prices. We would be delighted to welcome you again in the future.Best regards,Julia P., Deputy Manager

Majoituspaikan vastaus: Dear Guest,Thank you for your positive feedback regarding the value of your stay. We are delighted to know that you found our services satisfactory and appreciate your support.Goodbye,Julia P., Deputy Manager

Majoituspaikan vastaus: Dear Niangaolaoba,Thank you for your positive feedback about our hotel. We are delighted to hear that you had a pleasant experience during your stay.Best regards,Julia P., Deputy Manager

Majoituspaikan vastaus: Dear 박한힘,Thank you for your positive feedback regarding your stay at Novotel Zurich City West. We are delighted to hear that you appreciated our clean facilities and found our location convenient. Your comments are greatly valued, and we hope to welcome you back in the future.Best regards,Julia P., Deputy Manager

Majoituspaikan vastaus: Dear Guest,Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon.Best regards,Julia P., Deputy Manager

Majoituspaikan vastaus: Dear guest,Thank you for your kind words! We are thrilled to hear that your experience at Novotel Zurich City West was perfect. We look forward to welcoming you back on your next visit.Best regards,Julia P., Deputy Manager

Majoituspaikan vastaus: Dear LI,Thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you found our location convenient and enjoyed the breakfast offerings. Your positive feedback is greatly appreciated.Best regards,Julia P., Deputy Manager

Majoituspaikan vastaus: Dear Guest,Thank you for your kind words regarding your recent stay. We are delighted to hear that you found the room and overall experience to be great value for money. We look forward to welcoming you back soon.Best regards,Julia P., Deputy Manager

Majoituspaikan vastaus: Dear Shex Karzan,Thank you for your kind words regarding our location, breakfast, and cleanliness. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we hope to welcome you back in the future.Best regards,Julia P., Deputy Manager

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that our location, room, and noise insulation did not meet your expectations. We take your comments seriously and will look into improving these aspects of our service. Your experience is important to us, and we appreciate your input as we strive to enhance our guests' comfort.We hope to have the chance to welcome you again and provide a more enjoyable experience.Best regards,Julia P., Deputy Manager

Majoituspaikan vastaus: Dear Siong Chuan,Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Best regards,Julia P., Deputy Manager

Majoituspaikan vastaus: Dear Ting Kin,Thank you for your feedback. We appreciate your acknowledgment of our facilities and comfort. However, we regret that the bathroom size and water drainage issues did not meet your expectations. Your comments are valuable for our continuous improvement.Best regards,Julia P., Deputy Manager