We booked for the location only. The hotel is very old and needs immediate renovation. The food was average, not many options. Very bad smell from bathroom, the rooms are very small and cold. No kettle in room and the sheets were not changed during our 7 day stay. Not recommended
Käännä
Vieraskäyttäjä
Majoittunut 12. 2024
Perhe
2.0/5
Lähetetty 20.1.2025
Don't waste your time and money at this awful hotel. Everything in this hotel is broken. Climatisation is not working, toilet odor in all rooms. Food is cold and low quality. Spa is cold and dirty with mold on the walls, hamam is not worknig and swimming pool is muddy and old. Paid parking is outside with a lot of cars.
Käännä
Igor
Majoittunut 12. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 11.1.2025
Very nice place to stay only jacuzzi was colder than a pool at the time I was there.
Käännä
Vieraskäyttäjä
Majoittunut 12. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 7.1.2025
Staff was very helpful, though at times it was difficult to communicate with them in English. Hotel and rooms were clean. At times the hot water in the bathroom was tepid rather than hot - rather unpleasant especially as the climate was very cold. Excellent breakfast and dinner - we were on half-board basis.
Käännä
Sinisa
Majoittunut 6. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 29.7.2024
Bad coffee, great hotel
Great hotel at a great location. Need to invest in a better than instant coffee at breakfast.
Käännä
Detlef
Majoittunut 4. 2023
Muu
3.0/5
Lähetetty 27.5.2023
Restaurant wie zur Tito Zeit
Das Hotel war gut mit gutem Service, aber die Bedienung im Restaurant erinnerte an beste Tito Zeiten. Unfreundlich und arrogant. Ich habe mit ein anderes Restaurant gesucht.
Käännä
Mathias
Majoittunut 6. 2022
Muu
3.0/5
Lähetetty 4.7.2022
Not fully ready
No one really seemed to care about our stay, except a young guy and girl working in the restaurant. The refrigerator was broken and there were towels missing in the room. One bed wasn’t even ready.
Käännä
Majoituspaikan vastaus: Dear Mathias,Thank you for taking your time and for sharing your experience after your stay at hotel Zlatibor Mona.Please, accept our heartfelt apologies for all the inconvenience you suffered with while you were in our hotel. Our the most important mission is satisfaction of our guests, domestic atmosphere, authentic hospitality and pure love for what we do.We‘re deeply disappointed to hear about the challenges you experienced during your time with us. We hold our team to the highest standards and regret that we didn’t meet those expectations. We hope you give us another chance soon, so we can share a more positive experience next time.Best regards,Mona hotel Zlatibor Team