Campanile Hotel

We chose the Campanile in Zhuji because it’s a trusted and well-known brand from our home country, France. Unfortunately, we quickly realized that the standards here were quite different. Our stay began with confusion at check-in, as the reception staff couldn’t match the room type we booked on Trip with the names in their system. After showing photos of our reservation, we were finally able to get our room. Unfortunately, the bathroom was extremely dirty — the shower area looked like it hadn’t been cleaned in a long time, with yellowish-brown stains on the walls and floor, moldy joints and a large amount of hair left in the drain from previous guests.(picture is the bathroom when we just arrived in the room) Overall, the facilities felt old and poorly maintained. Sadly, this was the worst hotel experience of our trip.

The service there is amazing! Everybody there is so helpful especially wang ayi(the cleaner) and the front door girl!

位置不錯 衞生方面餐巾紙一包就剩了幾張 很明顯打掃的時候沒有換 服務方面 小哥人挺好的 訂的時候忘記勾選延遲退房了 和小哥説能不能延遲兩小時退房 小哥説要根據明天客房情況 但第二天一點了也沒人來催 好評