The best hotel we have stayed in China! We got upgraded to an executive room which was really spacious. Even though the convenient store is not nearby, we managed to order a delivery from Watsons. The Reception desk is really helpful, knowing that a foreigner doesn’t have a local number to finalise the delivery order, the receptionist kindly lend me her number and received the delivery. She even sent my item up to my room! Dinner was great too! We had crab, hotpot, sushi and more at the buffet place. Eating great food while listening to the live jazz band, totally the right feel for Christmas! Will stay in a Sheraton again!
Käännä
6/7
Majoituspaikan vastaus: Thank you very much for your 5-star review of our hotel! We are so pleased to hear that you had such an enjoyable stay at the hotel and were pleased with our service and facilities.We are delighted that you enjoyed your upgraded Executive Room and that our front desk team was able to assist you in ensuring that your stay was as comfortable and hassle-free as possible. We always strive to provide a personalised service to every guest and your satisfaction is our greatest motivation.With regards to dinner, we are delighted that you enjoyed the food at the buffet restaurant and the live jazz band. We believe that the combination of food and music can bring an unforgettable experience to our guests.We look forward to welcoming you back and hope to continue to provide you with the same high level of service in the future. Once again, thank you for your comments and have a wonderful trip!