As a frequent guest at Atour Hotel whenever I travel to Zhongshan for business, I truly appreciate the consistent quality and outstanding service this hotel provides. The rooms are always clean, the breakfast is delicious, and the view is beautiful.
What stands out the most is the exceptional front desk team – they are incredibly kind, attentive, and always willing to help. During one of my stays, I had trouble ordering food through *******, and the staff patiently assisted me with everything.
A particularly memorable experience happened right before I headed to the airport. The zipper on my suitcase broke, and within just a few minutes, the front desk had arranged for a technician to come and fix it. Their quick response and care saved me from a lot of stress.
Atour Guzhen delivers truly flawless service. I will definitely continue choosing this hotel whenever I return to Guzhen.