Questo hotel é stupendo! Il più bello del mio soggiorno in Cina. Pulito, pieno di servizi. Unico problema…. Decidiamo di fare un massaggio alla spa…. Massaggio ai piedi di 70
Minuti che include massaggio corporeo…. Momento in cui vuoi rilassarti. Ho allegato foto di come ne sono uscita.e questo Nonostante le mie ripetute riprese, alla massaggiatrice di essere più delicata. É stata una vera tortura, non vedevo l’ora finisse, e continuava a ridere con la sua collega che stava massaggiando mio marito. Il giorno dopo, ero talmente infiamma sulle spalle e sul collo che mi é venuta la febbre e non riuscivo a muovermi.
The hotel met our expectations, providing a comfortable stay. The complimentary pick-up service from the train station was a delightful touch. The friendly driver greeted us holding a sign with my name and thoughtfully met us at the entrance, rather than the agreed meeting point upstairs. The use of a Mercedes-Benz V-Class MPV added a touch of luxury to the journey!
The all-female front desk staff, both during the day and night shifts, were friendly and accommodating, promptly fulfilling our requests for extra bottles of water and umbrellas. When an unexpected issue required us to switch rooms from a non-smoking floor (Level 12) to a smoking-permitted floor (Level 11) in the middle of the night, the night shift staff member managed to find a room of the same type and design. We were pleased to find that there was no cigarette odour in the room, thanks to the hotel’s effective housekeeping practices.
The hotel’s central location made it convenient to explore nearby attractions. Popular sites like Tianmen Mountain and the 72 Wonder Tower were easily accessible via DiDi, with fares under CNY10. The comfortable bed provided a restful sleep after our red-eye flight.
The hotel offers a diverse range of in-room entertainment, featuring a selection of free TV shows, dramas, and movies from various countries. While not all are the latest releases, the complimentary programmes were engaging, providing more variety than some hotels that offer only standard local TV channels.
Breakfast offerings were standard, but the coffee quality was better than what we had experienced at other hotels. The free-flow coffee station in the lobby was a welcome perk.
Areas for improvement:
(a) Consider reducing oil usage in cooking to cater to international guests and enhance the overall dining experience.
(b) Introduce name tags for all staff members to improve professionalism and facilitate guest interactions.