Neodalle Zhangjiajie Wulingyuan

最好的酒店👍🏻

挺好的，出行方便

We booked a Mountain View king room. Upon arrival, we reminded checkin reception that our room must have Mountain View’s, which we were assured it was. Sadly, our room faced a building and I called to complain about . 5 mins later, a lady called my room and rudely asked which platform I booked from because they DO NOT have Mountain View rooms and I was misled. I was shocked when she then hung up on my while I explained that it was clearly stated on Trip.com website. A few phone calls later , about 40 mins after our checkin, another receptionist came to my room and said she found me a Mountain View room and we moved! Why waste precious time when they could have given me my room at checkin, especially when I reminded them? 2) Why did that lady call me and lie blatantly that there were NO Mountain View rooms? Very disappointed with this hotel

好，下次來還會住。

這次旅行選擇的這家酒店，真的沒讓我失望，這裏的裝修我非常喜歡，中式風格。早餐還能吃到當地的特色米線，早餐也很豐富，這裏的管家董思源非常貼心，出乎意料的體驗，我一定會推薦朋友再來

挺好的，首先謝謝酒店客户經理入住時的妥當安排。另外五星好評也特別感謝導遊曉芳，從酒店大堂預訂旅行服務後，第二天曉芳整個行程都非常耐心體貼周到的帶我們遊覽，甚至很聰慧的帶動了我家四歲多的孩子和她一起遊覽項目，實在是意外之喜。總之，非常感謝！ 當然也希望酒店能善待這些優秀和盡心盡力的員工，日後讓更多客人受益。