Great stay with great hospitality!
Really nice that they offer pickup and drop off at the airport. The area where the hotel is located has a very remote atmosphere(which we loved!), but since the whole town is small it takes no time and 10-15RMB with a didi to reach downtown.
Overall they were really accommodating here.
The woman that runs the place helped us with booking tickets to the national park + gave us a walk through of all the attractions we should see. When our plans changed and we had to leave a day early they approved our second night cancellation right away.
We only ate here once, but it was delicious with huge portions. They also have self serve vine tea in the rooms which we appreciated, and you can even buy some at the hotel if you don’t have time to buy somewhere else.
Last but not least - view of tianmen mountain is incredible from this place!
공항과 천문산까지 엄청 가까워서 좋아요! 경치가 정말정말 좋습니다. 그냥 보고만 있어도 행복해집니다.
할머니와 함께 갔는데 엘리베이터가 있다는걸 확인하고 예약했으나 4층까지만 엘리베이터가 있고 5층은 1층을 걸어올라가야했어요. 보통은 전혀 무리없지만 할머니가 힘들것같아서 다른방으로 변경했습니다. 할머니가 편할 수 있도록 많이 맞춰주시고 친절히 대해주셔서 할머니가 정말 좋아하셨어요. 이동이 필요할 때 데려다주셔서 감사했습니다. 수영장은 이용하지 않았지만 아이들과 함께 오면 정말 좋을 것 같아요. 입구가 사진에서 봤던것과 달라보여서 처음엔 맞게 찾아온게 아닌건가 싶었는데 입구 말고는 사진과 다 똑같아요. 식사도 깔끔하고 정말 맛있습니다.
The hotel owners are extremely nice and very helpful, they would help us with any hiking trip we wanted to go on and let us leave our suitcases when we had already checked out but were waiting on our flight. As hosts, they are truly welcoming.
But I personally wouldn't stay here again, as there are a couple things that were less optimal:
- because the hotel is very close to the airport, it will get very loud when the planes fly over the house (they fly until around 1am. To deter birds, they also play extremely loud banging sounds during those times, in random intervals)
- for the price of the hotel, I expected pristine conditions, which we didn't find it in. The room seemed rundown and even though cockroaches are not the worst, for the price of the panorama room I'd expect no dead ones in my bathtub.
- the restaurant of the hotel is very tasty, but it's not ok to have to wait 20 mins between each dish. Also it's not ok to have the owner's children's friends come up and stare and scream at us while we eat, just because we are foreigners
- when I put the do not disturb sign, because we want to sleep in, I would prefer to not be disturbed
Again, the owners were nothing but wonderful, but I personally wouldn't come here again for above reasons. Had the price been in the same range as other hotels, I could've accepted things as they were, but because we paid triple the amount I expect no less and more than what we got from other hotels in lesser price ranges.
Käännä
Majoituspaikan vastaus: Thank you for your understanding. The affirmation of our work, while also apologizing to you for the areas we did not do well, and promptly addressed the issue. If we were still dissatisfied, you may have been polite at the time. Therefore, after checking out and reading the evaluation written, we realized that we were originally dissatisfied. I really apologize! If you didn't feel good at the time, you could switch to another room. We try our best to do well, but no one is perfect. For work that is not done well, give us a chance to improve. As for the noise of airplanes, we cannot guarantee it. In a small airport, there are basically no planes after 12 o'clock. The mountain scenery around the room is definitely appreciated by many guests, but of course, everyone's expectations are different. We only require ourselves to be good, and the rest is up to you who are staying.
emma.lch
C Block Mountain-View One-Bedroom Double Bed Room
Majoittunut 5. 2024
Yksin matkustavat
12 arvostelu
5.0/5
Ylivertainen
Lähetetty 24.6.2024
Très bon hôtel. L’hôtel à vue sur la porte du ciel et les montagnes de Tanmen.
Les chambres sont grandes et propres avec vue.🤩
Il y a une piscine disponible (parfait après avoir gravi la montagne)😁
Merci pour l’accueil chaleureux 🫶
Käännä
Majoituspaikan vastaus: Thank you for your perfect review. We hope all guests who stay will be satisfied. Of course, we may have some unsatisfactory aspects, please communicate with us in a timely manner. We hope you have a pleasant stay!