Trip.com Group Country Retreats (Zhang Jiajie Manson Joint Resort）

Very clean, very beautiful place, services are 11/10, clerks and butlers are very kind and supportive. Pan Pan was our butler, and he was very helpful from the beginning of our stay and during our check-out. Very recommended food was good, accommodation was clean and beautiful, place was really really amazing!

Peaceful, rural farm location with incredible and thoughtful architecture, that is exactly what we needed after a long day with loud crowds in the national park. Although a little ways from town, the view, amenities, service, and upfitment is world-class. The beds are supremely comfortable and the setting is absolutely unforgettable.

The place was magical! Excellent service and very helpful staff!

Everything was perfect: location, atmosphere, very friendly and useful staff. Could not wish more.

The atmosphere is quiet and relaxing with a sense of modern chic that avoids excessive technology. The property is impeccably clean and offers a peaceful, smoke free environment throughout the entire estate. The only sounds come from ducks contentedly calling by the pond, adding to the tranquil charm. Staff members are consistently friendly and helpful, and the housekeeping team maintains an exceptional standard with crisp, freshly laundered sheets each day. The experience reflects understated luxury in every detail. One helpful addition would be a wellbeing service to help guests relax after a day of walking in Zhangjiajie. Rated 5 out of 5.

The pictures and reviews do not lie. The location is peaceful and quiet, rooms are very new and clean. The service and hospitality I received also exceeded that of a 5-star hotel. The staff gave me a very personalized experience at Manson and did not behave like robots like other hotel staff. I give my deepest appreciation to the butler assigned to me, 豆豆, who always ensured my safety (as a foreign solo traveler) and ensured that my needs were met. He was also an expert of the area and gave very good local recommendations that staff from other hotels often fail to provide. From the whole pick-up service to check-out process, it was seamless and I never encountered any obstacles. If there is a chance, I will come back here again. I have stayed in many luxurious expensive hotels in my life and this was truly a hidden gem. 图片和评论不会撒谎。位置安静祥和，房间很新很干净。我得到的服务和款待也超过了五星级酒店。工作人员在缦心给了我非常个性化的体验，不像其他酒店工作人员那样表现得像机器人。 我最深切地感谢分配给我的管家豆豆，他总是确保我的安全（作为一个外国独行旅客）并确保满足我的需求。他也是该地区的专家，并给出了非常好的当地建议，而其他酒店的员工往往无法提供。 从整个接机服务到退房过程，一切都很顺利，我从未遇到任何障碍。如果有机会，我会再来这里。我一生中住过许多豪华昂贵的酒店，这家酒店真是一颗隐藏的宝石。