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Kielteisiä arvosteluja(6)
Ariauua
Superior standard -huone
Majoittunut 4.2025
Pariskunta
13 arvostelu
10/10
Ylivertainen
Lähetetty 18.5.2025
Our stay at Zhangjiajie Guiguan Wulingyuan Landmark Gate was amazing! 🌟 The location is fantastic — just steps away from Zhangjiajie National Park 🏞️, which made everything super convenient. The room was very spacious and had a lovely view of the surrounding area 🛏️🌄, making it even more relaxing. Breakfast was rich, delicious, and full of variety 🍜🍳🥐. The staff was incredibly kind and always ready to help with a smile 😊🙌. Overall, a perfect experience — 10/10! 💯👏
Hotel is amazing. Location is everything and being waking distance to the ZJJ entrance is a life saver after a long day walking, or to just arrive early at the park opening. Breakfast was good and complete. Staff was super nice and they even offered to wash our clothes since they don’t have a laundry room. Overall excellent experience!
Nice and clean room with adequate amenities. Reception is very friendly and helpful as well. Near to gate entrance which is a plus. Highly recommend this hotel
Nice and big room. The hotel itself is also very nice.
It is located a few minutes walk from the park entrance. Many restaurants and a pedestrian street with food (prepared and fresh) stands also within minutes walk.
The big issue is that the hotel does not provide a big and good map, including writing in English, of the park. Getting around in the park is quite confusing at the beginning, the park lacks signs, it's huge, with many buses, so a really good map is a must. All park visitors get a map from the hotel. The hotel's map is of no use!
The breakfast buffet has very dull western options. Among all hotels we've been at so far, here was the poorest.
A hidden gem. The hotel was spotless and the rooms were massive. Breakfast selection was sufficient and very tasty. Very close to the Zhangjiajie National Forest Park gate.
Käännä
Majoituspaikan vastaus: Dear guest, We are extremely delighted to hear that you consider our hotel a "hidden gem"! Thank you so much for your wonderful review. We take great pride in maintaining the cleanliness of our hotel, and we're glad that our efforts paid off as you found it spotless. It's also wonderful to know that you were impressed with the size of our rooms. We strive to provide our guests with spacious and comfortable accommodation for a truly relaxing stay. We're happy that our breakfast selection met your expectations both in terms of sufficiency and taste. Our team works hard to offer a variety of delicious options to start your day right. Moreover, we're pleased that our hotel's proximity to the Zhangjiajie National Forest Park gate was convenient for you. It's one of our advantages that allows our guests to easily explore the beautiful natural scenery.We sincerely hope that you'll choose to stay with us again on your next visit to Zhangjiajie. We look forward to welcoming you back and providing you with another excellent experience. Best regards,尊敬的客人: 尊敬的客人:得知您将我们酒店视为“隐藏的宝石”,我们倍感欣喜!非常感谢您的精彩评价。 我们一直极为重视酒店的清洁卫生,您觉得酒店一尘不染,这表明我们的努力卓有成效。同样令我们开心的是,房间的宽敞程度给您留下了深刻印象。我们致力于为客人提供宽敞舒适的住宿环境,让您能真正放松身心。很高兴早餐无论是种类的丰富度还是口味,都符合您的期待。我们的团队竭尽全力提供各式各样的美味选择,只为让您开启美好的一天。此外,酒店离张家界国家森林公园大门很近,为您带来便利,对此我们也深感欣慰。这是我们的一大优势,能让客人轻松游览美丽的自然风光。衷心希望您下次再来张家界时,依然选择入住我们酒店。期待您的再次光临,为您提供又一次卓越的体验。 诚挚问候,
Abd_fm2
Standard-huone
Majoittunut 3.2025
Matkustus ystävien kanssa
1 arvostelu
10/10
Ylivertainen
Lähetetty 22.4.2025
It was really nice hotel specially the staff
Käännä
Majoituspaikan vastaus: Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay, especially the service from our staff. Their dedication to making guests feel welcome means a lot to us. Your feedback motivates us to keep improving, and we hope to welcome you back soon for another wonderful experience. Wishing you all the best!
Vieraskäyttäjä
Superior standard -huone
Majoittunut 7.2024
Perhe
2 arvostelu
10/10
Ylivertainen
Lähetetty 18.9.2024
Overall, my family enjoyed the stay. It is well located, and it is clean. The restaurant is great. But like many hotels in China, there is some bad smell coming out the water pipe.
Käännä
Majoituspaikan vastaus: Dear guest,Thank you very much for your positive feedback on our hotel. We are delighted to hear that your family enjoyed the stay.We are glad that you found our hotel well located and clean, and that you liked our restaurant. Regarding the issue of the bad smell coming from the water pipe, we apologize for the inconvenience it may have caused. We will immediately investigate the problem and take appropriate measures to solve it. We strive to provide a comfortable and pleasant environment for all our guests.We look forward to welcoming you and your family again in the future. Best regards,
Chee Kang
Yhden hengen huone
Majoittunut 7.2024
Perhe
25 arvostelu
10/10
Ylivertainen
Lähetetty 5.9.2024
Very clean and newly renovated. Spacious room. Short walk to the Wulingyuan entrance.
Very helpful staff.
Käännä
Majoituspaikan vastaus: Thank you for your kind words! We are glad to hear that you enjoyed your stay. Our team always tries to provide the best service possible. We hope to see you again soon.
Ein gut ausgestattetes und großes Zimmer. Sehr sauber und sehr ruhig. Gute Lage zum Osttor des Nationalparks Zhangjiajie. Zu Fuß in 10 min erreichbar. Guter Service im Hotel. Ein vielfältiges Frühstücksbuffet. Insgesamt war es ein angenehmer Aufenthalt.