Zhangjiajie Ruke Hotel

細心 乾燥 超暖心服務

Pro: Located in neighbourhood area, near local eateriss and supermarket. Can easily grab Didi for rmb 6 to the cable station. The room quite spacious and come with AI assistance. The staff gave a fantastic welcome when we arrive, even picking us from the HSR with a luxurious limo. Con You have to change to slipper at the lobby before going to the corridor leading to the room. Don't understand the logic The room is not very sound proof and I can near people singing in the middle of the night Breakfast is limited, healthy but not tasty and don't provide additional if you ask for more. We saw a tea pot set at the main hotel lobby and we ask the hotel staff if we can offer us some tea so that we can have some traditional Chinese tea there but the staff said no and instead pour us 2 cup of blend tea instead. We felt the staff is very sincere. In comparisons, We went to eat the nearby restaurant to eat and they gave a big bag of tea to bring home. In conclusion, the hotel excel in the hardware like hotel, lobby and room design, and hotel pick up service. But lack in term of the service level.

有一説一 這是我在國內外住過最好的酒店了，服務熱情到位，跟回家一樣。設施都是高標準的，床很舒服，一秒入睡！ 設施：客房內很棒，還有閨蜜機可以看電影！香薰，白噪音幫助入睡，免費的睡前點心🥧！免費的洗衣服務，都把我們衣服洗好了！ 衞生：沒得説！到處都很乾凈 環境：內部環境中式風格，感覺到了中式的美 服務：早餐非常全面棒，不知道怎麼誇了！提前一天定好要吃什麼，第二天早上到了立刻就能享用美食推薦拌粉！非常好吃，微辣對我來説剛剛好。湯也很鮮美～

Very beautiful hotel, hotel staff was so incredibly kind and provided us with care all the way through our trip - offered us to laundry our clothes right after our trip, made a very tasty breakfast and helped us to get all the tickets for the main attractions, told us when and where it’s most convenient to enter the park and which transportation to use! We are very happy with our stay! Thank you so much!

Struttura interna tutta nuova, camere molto belle e pulitissime! Il personale della reception è molto gentile e attento! La colazione è di tipo cinese ma hanno fatto di tutto per soddisfare le nostre necessità! Ci hanno inoltre organizzato il trasporto da/per l’aeroporto! Lo consiglio!

Все супер! Персонал этого отеля настоящие профессионалы! Отель расположен в 15 минутах ходьбы от канатной дороги на г. Тяньмэнь. Отель организовал для нас трансфер из/в аэропорт, а так же учел наши предпочтения при выборе завтрака. Сам отель с новым, свежем ремонтом. Если буду возвращаться, то только в этот отель!