Hotel Ambassador Zermatt

除了早餐過於簡單之外，房間安排也不理想（靠在道路邊上的一樓）。下次不會再作為入住的首選了。總之，名不符實。

Сам отель хороший. Семейная комната удобна, 2 отдельные спальни и зал. Но завтрак скромный для отеля 4 звезды. И в 09.00 уже не выносят йогурты и круассаны.

We had a truly unforgettable stay at this PERFECT Located Zermatt hotel—an ideal getaway for couples seeking romance and relaxation. From the moment we arrived, the staff made us feel welcome with warm hospitality and personalized service. The room was cozy but dated, with breathtaking views of the Matterhorn right from our balcony—absolutely magical at sunrise and sunset. Its location was perfect—just a short walk to the village center and lifts, yet quiet enough for peaceful evenings. We left feeling refreshed, reconnected, and already planning our return. Highly recommend this hotel for couples seeking charm, comfort, and stunning alpine beauty. Psst: Minus the opposite land area with constant noise in the morning due from construction, it will be better.

The hotel was in 5 minutes walking from Zermatt train station and it offered free shuttle for check in and out as there was a steep path to the hotel entrance, not good to walk with luggages. I booked 2 bedrooms family suite but only with one bathroom which was the downside. However, the total space of 60 meter sq with a decent living room and a small balcony facing Matterhorn were a plus to the overall stay. There were some minor defects and the staff fixed efficiently. They had an indoor pool, a jacuzzi and a sauna room. I had to mention that the jacuzzi was of high standard and you must go after a day of hiking. So bring your swimming suit. However, please note that in there culture, no clothes are allowed to enter the sauna room and it is in mixed genders. The breakfast buffet was lack of choices. But I had to specially name Mr Fernando, he always welcome us with very good coffee and of course his warm greetings in the morning. Suggestion to the hotel: 1. Stated clearly the number of bathroom/ toilet in the booking details regarding my booking is a 2 bedrooms suite. 2. More choices for breakfast, my family stays 4 nights there. Everyday, the menu is same. 3. The pool was closed at 8pm, will be better if it closes at 9pm as it was rather rush for the guests to use after dinner. Overall, I recommend this hotel to family. I will come back again.

地理位置離火車站很近，也能看見馬特洪峯，但是不多

View from hotel