Hotel President

This is one of the worst hotels I have EVER seen. There is no staff. There is no restaurant - we were told we had to order food a day in advance but there is no menu (!?) We asked for breakfast which consisted of hard boiled eggs, cheese, ham and bread for 19euro!!!! The TVs do not work. The phones do not work. The place is filthy. The shower tray and sink filled with water and did not drain away. There is no room service. The photos are a complete lie and must have been taken a long while ago. The garden is overgrown and not accessible. PLEASE DO NOT BOOK THIS PLACE. We booked for 3 nights and left after 1 without a refund. Truly truly awful!!

Huir de este hotel, las fotos engañan!! Nada de 4 estrellas, esta en ruinas!!! No tiene Agua caliente, fui con 2 niños y 2 días no los pudimos duchar, y no nos dieron solución. No servicio de recepción 24h, te dan una llave. No servicio de habitaciones. No bar ni para agua. Y sobretodo no agua caliente que es un básico!! Una chica para todo!! Iba y venia a todos lados! Una persona para todos los servicios de un hotel de 4 estrellas?? Es de locos!!!

This hotel is not what it purports to be, not what perhaps it once was. It is described as luxury boutique hotel, a four star property with a lovely view in a desirable part of town. We booked a two night stay in a suite based on this expectation. We showed up to find a dilapidated mess! The photos on their website are very misrepresentative. Dusty worn furniture, broken floor tiles, scuffed walls in need of paint, a patio door in our room with a broken window and lock that did not work, a large threadbare tarpaulin hanging over the large window in our room, blocking the view…and beneath this tarpaulin a collection of various old cushions from couches. To call this a two star hotel would be very charitable. It was dingy, dirty and uncared for. They told us the restaurant was closed due to the inability to find staff. Seeing the condition of the hotel we understand why keeping staff would be a challenge. When we saw the condition of the hotel and room we decided that we would not feel safe or comfortable staying there. We immediately moved our luggage back to reception and informed person that we would be leaving. I indicated a willingness to pay for my first nights stay, in spite of the misrepresentation. After ignoring my repeated email requests, the hotel ended up charging me the full cost for the 2 night stay. Unprofessional and irresponsible, in keeping with their hotel maintenance standard. Do yourself a favour…stay away!