Yumoto Komachikan

フロント対応の悪さに憤りを感じました。 言葉使いや確認不足、謝罪も無くあとあじの悪い旅でした。

良かったです

Fairly quiet end Mid April. Couldn’t figure out where the light switch for one of the lights and staff isn’t always around even during the day so it’s a bit tricky to get help. Almost everything is self served which is great but if you need help then it gets a bit tedious. Facilities are great and the location is also very convenient. Quiet, clean, and spacious. I was on the fourth floor and there was no escalator. Fortunately I travelled pretty light. If you are disabled or has lots of luggage might need to ask for a lower floor.

同じ系列のお風呂が良かった

良いと思います。ありがとうございます。

Don´t both with this place unless its 5000yen. Because the hotel would not sell me food. I was exhausted and wanted to eat dinner. Cant sell me food because its not in the reservation! Had to walk all the way to 7 just to eat, already tired. This so called onsen is an over price "resort" its no resort. 11000 to sleep on the floor, sit on hard chairs and just take a bath? Silly. if you are hungry late, good luck! NOTHING was open nearby to get food. Town is sleepy and quite, nothing to do really. And of course in Jp fashion, wake up and get the hell out at 10am! No time to do nothing on a one night stay. worthless unless there is nowhere else to stay which was my case. These Hokone "resort hotels " are overrated. $100 bucks to sleep on the floor and walk to 7 for a sht meal. Stupid. This place has nothing special. And the free van only runs at select times to likely its useless to you when you arrive. Hotels in Japan suck pretty much. Tired of their rules crap and limits.