Candlewood Suites Newport News/Yorktown

First time in a Candlewood 👍 Little tight on parking spaces but I did find the last one. The room was very clean and comfortable. Checking in was great and the young lady working the front desk was extremely polite and knowledgeable. Wish they had a continental breakfast.

This Hotel was just Ok When we checked in - the from desk clerk gave us the wrong room. He gave us keys to another guests room who was still staying there. Luckily, that guest was not in the room at the time or that would’ve been very awkward. This mistake though innocent and honest; really posed a huge security risk and question for us. The new room we did get was not the room we reserved. We had reserved a room with 2 double beds but the room we got was only 1 bed and a sofa bed. Which made it tight for our family of 4. The side door of the building was always open which again was a security risk to guests staying there. It wasn’t secure at all which we did not like as we were traveling with 2 small children. The only positive of this hotel was that it was in close proximity to stores, food and the interstate.

I would stay again. Convenient location. Safe and clean. Would stay again.

Great stay Everything was great,but you could see that the rooms are in need of a remodeling

Refreshing When entering lobby in the evenings, I would be warmly greeted by Zipphora. She is an absolute delight and a “can do”person. Zipphora made a difficult time for me refreshing. Thank you. I love this hotel. It is convenient to restaurants, stores and major routes. I spent 7 nights there and not one disappointing moment.

Excellent in every way After the situation that I had just come from, this was a slice of heaven, and a very need for positive experience. I can’t find one thing to complain about. My room was absolutely clean. The front desk were friendly people, welcoming, smiling. I loved my little kitchen, and the bed was extremely comfortable. I highly recommend anyone to stay there. It’s wonderful and I’m gonna go back again.