LeoPalace Resort Guam

We stayed here to golf. And the only entertainment they have is pretty much golf… Andy maybe a nice fitness gym. The gym actually not a hotel gym, it’s actually a full functioning gym, although old. The hotel is massive but mostly empty, and really old. It felt like a ******* mansion especially there is almost no hotel staff. The rooms are spacious and have a really nice bath tub, beds are comfy and overall clean. The room has a mini fridge but it works like an icebox so you actually need to put ice in it to keep it cold inside. The service was what I had the most problem with. Not only are they not friendly, they had a condescending tone and just lacked courtesy. This actually apply to the Japanese staff and the local English speaking staff were hospitable and lovely. I’ve noticed it’s the Japanese hotel manager that brings out this culture and I was highly disappointed. I’ve stayed in many hotels but this was probably one of the worst service. It’s located far from downtown and the beach, but if you’re just going for golf and want to relax in the green, this might be the the right place for you.

Big rooms with kitchenette. Plust pools, bowling alley, golf course, etc. Some parts of the resort are modern and nice, some parts of this resort are old and need refurbishing.

WoW, that’s all I can say, from the Food to the Customer service the new Medallion Club floor is amazing, a new buffet every night, a breathtaking view of the Ocean while you enjoy nightly cocktails and the best customer service on the Island hands down. I’m already looking forward to my next stay.