Messier 53 Hotel Yerevan

Классный отель , очень приятные девочки на ресепшене

Hotel carino e in posizione a ridosso del centro. Nonostante l’alta potenzialitá dell’hotel, ci sono state alcune criticità: - il primo giorno abbiamo trovato delle mutande usate nell’armadio e un altro giorno una pezza bagnata sul comodino; - ad una colazione non c’era più quasi nulla da mangiare (mancavano ancora 30min al termine); abbiamo dovuto lamentarci e dal giorno successivo le cose sono migliorate; - la temperatura in camera non era ben regolabile; - nella SPA alle h21:00 non abbiamo trovato asciugamani e sauna e bagno turco non erano ben funzionanti (la prima non aveva luce interna e il secondo non scaldava a sufficienza). Nonostante le lamentele, il manager dell’hotel non ha pensato di omaggiarci di qualcosa per scusarsi in qualche modo, ma ha solo provato a risolvere i problemi (non sempre con successo). Attenzione ai dettagli e alla cura del cliente da rivedere!

У отеля отличное расположение. До площади Республики 15 минут пешком. Завтраки разнообразные, по просьбе готовят глазунью. Приветливый персонал. Красивый вид из окна.

房間不錯，服務很差，尤其服務生不懂禮貌，明明自己做錯的事情還怪笑譏諷，有待提高素質。環境也不太好，周圍的車很吵雜，進口設計不當，讓我們兜幾個圈都進不來，對路況不熟的不建議住這個酒店。

Отличный отель с прекрасной локацией. Отдельное спасибо персоналу Ашоту и Нарине, за быстрое решение моей проблемы. Очень отзывчивый и хороший персонал. Завтраки всегда сытные и свежие

Редко пишу отзывы, но сейчас не хочу оставилять без внимания сервис в этом отеле. Надеюсь, этот комментарий поможет им стать лучше. При заселении обещали тихий номер, в итоге, за стенкой была шахта лифта. Не смогли позавтракать, потому что за 30 минут до его конца уже закончилась вся еда на «шведке». Заказанные яичницы не несли 30 минут, так и не принесли. Просьбу доложить еду также проигнорировали. И это при стоимости номера 300$ В общем, архитекторы молодцы - здание красивое. Сервис - печаль.

Our family of four stayed comfortably in the Art Deluxe with two queen beds. The room was spacious, clean, uniquely decorated and bright with great garden views. Breakfast was simple and included a lot of delicious fresh fruits and cheese. Very centrally located with helpful staff! Would definitely recommend for a value-for-money stay in Yerevan.

My trip to Armenia was scorched from the start. Moscow was training new passport personnel. So the process lengthened. I got to my gate it was closed, so new ticket had to be booked and of course paid for again. I was assured that I could use my English bank cards in Armenia, Not So. Then my Russian bank card could not be used either because of sanctions. The staff at M53 were exceptional. Imagine a customer who from the outset could not pay the bill, they were patient active and did not make me feel anything less than important. I cannot praise them highly enough. So, if you want a hotel where the staff will go that extra mile for you then this hotel is for you. Also the hotel is clean inviting and four star. The staff of course are six star. Staff on reception from the night staff to the morning day staff deserve a bonus. I have travelled the world and stayed in amazing hotels. This is by far the best. honestly! They deserve this praise and helps more beside. By the way the bill was eventually paid, but my day continued it's downhill spiral. I could say why, but I won't. Well done M53

I really enjoyed my 7 day stay here. The staff were friendly, attentive, and helpful. The rooms light and airy and the bathroom spacious. It is set in small garden so away from traffic. Excellent breakfast bar and restaurant facilities. I would definitely stay here again.