Imperial Palace Hotel Yerevan

Really bad service and a horrible room. Would not recommend at all. Certainly not worth the price

Me and my wife stayed for 4 nights at this hotel during our trip to Armenia in June. The hotel has a nice look, both from the inside and the outside and is not far from several of the most important attractions in Yerevan like the Cascade or the Republic Square. The staff was generally nice and after a noise complaint, we were given a large comfortable room in the 5th floor. We also had good window shades (the only hotel in this trip that had shades good enough for us not to wake up at 05:30 a.m. with the daylight). On the other hand, like most of the hotels we had in this trip, it seems that the building was built using paper walls: I find it hard to understand how, in a 5th floor room with double-glass windows, we could hear the street noise like we were standing in the middle of the road… quite annoying especially at 10-11 p.m. when there is still a lot of traffic noise. Moreover, on a windy night, we could see the inner curtains waving as the wind whistled through the not-so-well fit windows… We could also hear as our neighbor guests as they flushed the toilet or had a shower… It’s a pity that such a nice hotel has such a problem.

Polite staff, all of them. Very close to Cascade complex and other major landmarks. Had minor issues with couple of bathroom fixtures, other than that the stay was pleasant. Daily breakfast was good. Might consider staying again with them when I visit Yerevan next time.