Hasdrubal Thalassa & Spa Yasmine Hammamet

Agréable

Grande professionista e cortesia; vorrei inoltre segnalare la gentilezza alla reception di Mrs. Najla MARAI e di tutto lo staff sempre pronto a prevenire le richieste del cliente. La spa troppo affollata durante il fine settimana e chiude troppo presto

I am staying at a hotel nearby. Their Spa is being renovated and I read about this hotel on Google reviews. I emailed them on Tuesday and Mohamed, the Spa manager emailed me back within the hour offering me an appointment for the Silver package I had read about for 350 TND for the following day. It was just fantastic. It included a 60 min massage, 30 min Hammam, 30 min jacuzzi bath with hot sea water and rose water and a 20 min face massage. Slippers, robe, relaxation area with lots of tisana (herb tea), bottles of water. A large warm indoor seawater pool with hydrojets. I was there for 4 hours. The staff were all so lovely and friendly and good at their job even though it is Ramadan. I saw a poster at Reception for another excellent package - 275 TND for breakfast, lunch, use of pool, 40 min massage, 30 min facial, and use of a suite room all day. There was a 50 TND single supplement but still a wonderful experience for the price. There was a lovely helpful lady on reception called Ghada who got staff to take me to meals (2 different restaurants - the hotel is like a huge palace - art work and marble everywhere). She also took me to my room. Again, Mohamed had everything perfectly organised in the Spa and was kind enough to change the facial until after lunch. Restaurant staff was excellent too, as was the food. One young waiter (with a long Turkish name) went out of his way to make me a "caffe latte" (I found the cappuccino from the machine a bit too sweet). The rooms are luxurious with extremely comfortable beds. Everywhere was quiet because it is low season which was perfect for me. This is a uniquely exquisite hotel with a fabulous Spa and wonderful staff who provide outstanding service. I am very grateful to have experienced being here.