Yasawa Island Resort

My wife and I were looking for a honeymoon getaway via Costco Travel. Considering how far from home it is and the cost, we were a little hesitant about choosing Yasawa Island Resort. However, after 7 days of pure bliss, we now have a core memory of a place we previously only thought existed in dreams. Located in the heart of Fiji's archipelago, Yasawa Island Resort is nestled away from the hustle and bustle of the mainland. Arriving at the resort by charter plane was an experience on its own. On the way, you get to see how clear the turquoise waters are. How gorgeous the beach sands are. And just how many islands Fiji has to offer. A breathtaking backdrop that feels almost surreal. Prior to landing, we were already greeted by the stunning and lush greenery, inviting us to trust in nature. Even the airstrip itself is green. As soon as we landed, we were welcomed by song and Salusalu (Fijian Lei). After a bumpy but short van ride, we arrived at the resort itself. Once again, welcomed by song, but this time, to include the entire staff! All the while being handed a fresh coconut to drink and a vibe to soak in. This was the commitment stage. The promise to fully immerse ourselves in this. The promise to disconnect from our technology driven society and embrace the experience the resort has so carefully preserved and curated for the guests. The exceptional service provided by the staff is what truly sets Yasawa Island Resort apart. Every day, we felt genuine warmth and hospitality. The staff's attention to detail and commitment to ensuring our stay was perfect was evident in every interaction. Whether it was organizing a special excursion (daily private beach picnics), accommodating dietary preferences, or simply offering a friendly smile, the team at Yasawa Island Resort went above and beyond to make our stay unforgettable. And it was. We stayed in the Deluxe Beachfront Bure. To us, it was perfect. A beautiful living room, a comfortable bed, and an outside shower that’s simply to die for. Since there are no TVs or wifi in the rooms (the purpose is to disconnect from technology, remember?), we were falling asleep to the sounds of the ocean waves gracefully crashing onto the shore every night. We were fortunate enough to have a full moon one night, so we walked the beach, and it was breathtaking. The moonlight lit up everything around us and with the ocean right there, everything was a shade of blue. A sight I will never forget. We saw a few people in the reviews complaining about the food, so we didn’t know what to expect. Glad we didn’t listen. The food was incredible!!! You have breakfast, lunch, and dinner. For breakfast, you have a bunch of choices, with every day having a new ‘breakfast special’. For lunch and dinner, the chef gives you two options to choose from. Suffice to say, me thinking I was going to lose weight while on vacation was a complete pipe dream. Especially with that dessert always doing what it was supposed to do. The activiti

Everything about our trip has been exactly as promised. Relaxing, lovely staff and excellent service. Food and dining experience is outstanding and the Bure a lovely stay right on the beachfront. If it’s a relaxing recharge you are looking for then this is the resort for you.

We are truly disappointed at our experience at Yasawa Resort & Spa in late December 2024. To start with, I would like to caution anyone to think twice before booking this resort (which is at the furthest outer island) during raining season due to the uncertainty of transportation to the resort from the main island. While it should be an easy 30-45 minutes flight, it turned out to be a 6-7 hours ordeal via ferry/boat on a rough sea for us in late Dec. What's more disappointing is how the senior hotel management dealt with this: first of all, we weren’t offered any option to take aferry beforehand when the weather forecast was obviously bad with a high chance of flight cancellation. Instead, we had to wait at the airport for almost half a day and then were told that all flights were canceled. As a result, we had to pay for additional accommodation at the main island while getting no refund or discount for our rooms at Yasawa on the day we missed (these are very expensive rooms!). When we did get to the resort via the long boat ride on the next day, the resort general manager blaimed everything to the bad weather while making no efforts to make up for the day we missed (no discount, no extra service, or other little things that can improve customer experience). We came to Yasawa Resort & Spa (a five-star resort!) with high expectations, but unfortunately, our experience is truly disappointing, especially toward senior management's indifference toward customer satisfaction.