Comfort Inn

There is very little choice of modern accommodations in Yarmouth. This is fair price, little amenities and always full of rowdy patrons. Staff works very hard. Not their fault. Barely slept. Hvac very loud. Paid $170 can for queen with sofa on 2nd floor. No elevator. Needs renos.

Our first room did not have air container that worked. Wires were hanging out. 74 degrees in room. Too hot. We had to move to another room. Air condition was quite noisy,but at least it was cool air. Hair dryer did not work. Went for ice and both machines were out of order. The girl at the desk did give us a bit of ice from the staff room. Not enough ice so we had to go out and buy Ice to keep things cool. The fridge was not cold enough to keep things cool.

A solid not fancy place to stay. Rona at reception gives a special welcome upon arrival, a well equipped and comfortable sleeping room but a little cramped with 2 queen beds in it, and a decent buffet breakfast plus a good getaway location to travel either east or north off to your next destination.

The hotel itself was fine. Clean, ordinary size room, typical breakfast. The breakfast staff were friendly. But the check-in was not pleasant. We got to the hotel very tired, and the hotel has no elevator. The “strongest” member of our family who has to carry our suitcases up the stairs is in his mid-seventies (!). So we asked if we could have a room on the first floor. The receptionist was not pleased and just said she could not do it because we pre-paid for our room…. Hmm. We travel all the time and are Choice Hotels Diamond members. Most hotels in our hundreds hotel experiences and every hotel on this particular trip (we’d been on the road for three weeks by then) tried to accommodate us if we asked or were sincerely apologetic and explained in detail why they could not. Maybe we just got used to the excellent and kind receptionists in Canada that we had met prior to this one. :) The hotel did not look full. There were only a few cars in the large parking lot, and we arrived quite late. And the parking lot remained that way overnight. We understand that it had something to do with our prepaying for our room, but it would have been nice if the receptionist at least tried to help. Or/and at least talked to us; and not just say “I cannot do it because you prepaid.” Anyway, don’t prepay, apparently. I’m kidding. We probably just got a strange receptionist. Other than that, the hotel is fine.

I hesitated about booking this place because it is ranked 5 out of only 5 hotels in Yarmouth. I needn't had worried as this place met our needs. We had a good nice sleep in a clean, comfortable room and left on a full stomach after partaking in the free breakfast buffet. Service is everything in this industry and unfortunately the clerk who checked us in was not very good. Despite being a Choice Hotels member and being above 60, she wouldn't move us into a ground floor room, despite rooms being available. So, we had to make two trips to schlep our heavy bags up the stairs. Fortunately the other employees were several notches better than what you would find in the chain hotel industry. Our maid took pride in her work and went out of her way to say hello. The gal who checked us out was very nice as well, but the real winner was the humble woman who took care of the breakfast room. She invited us in like she was inviting us into her kitchen. She cheerily said good morning and her smile put me in a good mood for the day. I would definitely recommend this hotel for a stay of any length.

Unfortunately, this hotel is dated and dirty. The male guests are outside drinking, smoking and yelling. Very uncomfortable for a lone female, felt like I needed to stay in my dingy room . Carpets stink and are stained, couch is old and saggy. Disappointing

The help we received from Assistant Manager Melissa Harris is noteworthy. Her help with our traveling couple with a great accessible room is greatly appreciated. Additionally, her help with a dinner recommendation (The Dinner Plate) in Yarmouth was also very useful and satisfying. Thank you Melissa. Aloha, Jeffery Soon

This is a comfortable motel close to shopping, restaurants and the ferry to Bar Harbor, Maine. There is ample free parking and a good breakfast is provided. Service is friendly too. Our room had everything we needed and we were able to see our vehicle from the window.

This is typical Comfort Inn. There were no surprises. We had an accessible room and it had everything necessary to be comfortable. There is plenty of parking. It is close to shopping centers and some basic restaurants. There was a full breakfast. As this is a chain hotel plopped in a parking lot, the views from every room are of a parking lot. It's landscaped as nicely as possible. I would suggest a simple upgrade - changing the lightbulbs to a warm tone instead of a bluish tone would make a big difference.