Отель средний, находится на пешеходной улице. Всё рядом. Жили 3 дня. Один день номер открывался по электронному ключу, начиная со 2 дня начались проблемы с ключом. Приходилось бегать на ресепшен с 3 этажа по 2 -3 раза. Каждый раз ключ перекодировали, а он опять не срабатывал. Очень не приятно, после целого дня проведённого на экскурсии.
В последний день попросили администратора связаться с отелем в который ехали. Ребята молодцы, сначала не дозвонились, но потом договорились, что бы нас забрали. Спасибо
Käännä
Majoituspaikan vastaus: Hello, guest officer, thank you very much for your support to the hotel, did not get all 5 points of praise, we are still a little lost, may be that the hotel is not in place, hope that your next arrival can point out our shortcomings, we will strive to do better, we work hard to make every guest official in the store feel the warmth of home Hope that our service can bring you more surprises and feelings, and look forward to your next visit.
Vieraskäyttäjä
Parveke Panoraama Queen Size -vuodehuone
Majoittunut 11. 2024
Perhe
2 arvostelu
4.7/5
Mahtava
Lähetetty 26.12.2024
Superb counter staff. Very welcoming and greetings each time we passed by the counter. Readily extended their assistance to help with the luggage to the room. Also readily assisted elderly guests up the steps without being requested.
A great gesture by the check in staff upgrading one of our rooms so that both our rooms are facing the pedestrian street and with balcony. I enjoyed sitting at the balcony watching passers by while sipping coffee. The rooms are big and clean.
The rooms facing the pedestrian street can be noisy with the music from the restaurants but once the balcony door is shut, the noise level drops to almost zero. Highly recommended
Location is in heart of yangshuo west walking street. Everything is perfect. Hotel travel agency is cheaper and best then outside market. Highly Recommended.
Käännä
Majoituspaikan vastaus: Hello, guest officer, thank you very much for your support to the hotel, did not get all 5 points of praise, we are still a little lost, may be that the hotel is not in place, hope that your next arrival can point out our shortcomings, we will strive to do better, we work hard to make every guest official in the store feel the warmth of home Hope that our service can bring you more surprises and feelings, and look forward to your next visit.