Majoituspaikan vastaus: I lemon様このたびは、亀の井ホテル焼津にご宿泊いただき誠にありがとうございます。ご滞在中は、お風呂や景色につきまして、ご満足いただけたご様子で私どもも大変嬉しく存じます。当ホテルは高台にございますので、夜は市街の夜景をご堪能いただけたかと思います。I lemon様のまたのお越しをお待ち申し上げております。亀の井ホテル焼津 フロント
Odaodaoo
Majoittunut 5. 2024
Perhe
2 arvostelu
4.7/5
Mahtava
Lähetetty 2.9.2024
吃的差一點,可以不訂餐,住宿性價比可以
Käännä
Vieraskäyttäjä
Japanilainen 8tatami (Savuton)
Majoittunut 5. 2024
Matkusta ystävien kanssa
2 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 14.6.2024
朝食ビュッフェのマグロ美味しかった
Käännä
tan
Majoittunut 4. 2024
Perhe
5 arvostelu
3.7/5
Lähetetty 15.5.2024
Had a quite good facilities, but the receptions can’t speak English and the check out process wasn’t that smooth.
Käännä
Majoituspaikan vastaus: Mr. TanThank you very much for staying at Kamenoi Hotel Yaizu.We are very happy to hear that you were satisfied with the facilities in the hotel during your stay.Also, regarding the front staff, we would like to sincerely apologize for not being able to provide you with the service you were satisfied with.We will continue to work on improving our services every day to satisfy many customers. We look forward to welcoming you back to Tan.Kamenoi Hotel Yaizu Front
Anonyymi käyttäjä
Japanilainen twin huone(suihkukopilla)(tupakoimaton)
Majoittunut 11. 2023
Varattu muille
164 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 1.1.2024
Booked for others , the room was big and facility was good overall is good value
A/c was not sufficient and too hot in the room. Lobby was overly hot. Breakfast was average. Yukata smelled tabaco. Onsen was plain but OK
Käännä
Majoituspaikan vastaus: Thank you very much for staying at Kamenoi Hotel Yaizu. We sincerely apologize for the inconvenience that you have experienced with air conditioning and the Yukata. We have reviewed it with our staff to take possible improvement. Again, thank you very much for your valuable feedback.We would appreciate it if you allow us another opportunity to make it right. Kamenoi Hotel Yaizu Front Desk