Kimpton Virgilio

Service was excellent and best location in Mexico City. However, the room wasn’t great. Poor water pressure in the shower, very dark bathroom lighting for makeup. Frustratingly, the “balcony/terrace” opened to the inside of the hotel and offered no fresh air. Also, the DJ spinning on the roof made our room shake and kept my 4 year old up until 10pm.

What a wonderful hotel...from the beautiful architecture to the rooftop deck/bar, to the twist they put on the expected Kimpton Happy Hour to our room, this was the perfect hotel. And the location in the heart of a residential and upscale shopping and restaurant neighborhood was a bonus. Our hotel journey started just after we made the booking. We were introduced to hotel's concierge, Angel, who helped make our 3-day stay in Mexico City special. He helped with arranging airport transportation, recommending tours and making reservations for walkable restaurants. This is an amazing world-class city and the hotel is the perfect base for seeing it.

We stayed eight wonderful nights at this amazing pet friendly boutique hotel. The location is perfect. A short walk to shops, restaurants, cafes, and Parque Lincoln is one block away. Our room was very quiet considering the bustling neighborhood. The room was filled with natural light, very clean, with modern and new furnishings, supplied with large glass bottles of filtered water, and a nice size mini fridge. The building is from the 1940s and recently renovated to become the Kimpton. The Spanish tapas at the hotel restaurant, Pepe, were delicious and the cocktails at the restaurant bar and rooftop bar were great. The best part was the staff! Everyone from housekeeping, front desk, security, restaurant and rooftop were friendly, professional and welcoming. A special thank you to Angel, the hotel concierge for going above and beyond for us. He made our stay extra special. We look forward to our next visit. If you are looking for a great experience in the heart of Polanco this is your place!

Staff was exceptional, especially Angel the concierge.

Mucho ruido en los cuartos no dejan dormir

Excelente hotel y restaurante Tiene muy buena ubicación, a pesar de que abajo hay restaurantes prácticamente no se escucha ruido en las habitaciones que dan a la calle. Habitaciones lindas, cómodas. El restaurante es muy recomendable también.