Xiamen University Tianlu Seaview Apartment

環境ok乾淨，附近交通便利，下次会在入住。環境ok乾淨，附近交通便利，下次会在入住。環境ok乾淨，附近交通便利，下次会在入住

I hope the next guest will think twice before you book this service Apartment. I saw the similar poor review by other guest that i didnt take note previously. Consequently,I have had a very bad experience as below: 1) Room Type: -  The room I stayed was supposed to be a Seaview Premier Room. But however, i was not given a Peninsula standard room type at 8 floor, and It is at the lower floor not as advertised Floor: 20-57 floor. 2) Room Price: -  The room I booked was supposed to be a Premier Room ( Floor: 20-57). But I got a standard Peninsula Room at lower floor and being charged for double for this smaller too 3) Hotel Service: -  The customer service is really poor. -  They have called me to tell that they have only a low floor seaview room.  -  In wechat, the hotel customer sevice told will try his best to see anything can be arranged better. But after that I have no reply or reponse even though I sent them messages back Amenities: - Toilet is not cleaned properly and small. They are even using one time use recycle towels. The worst hotel I have had stayed at this range in my life.

可惜雙子塔這個有名地標，房間實在太差，可以接受設施陳舊，但實在無法接受設備壞了不修繕，電視沒反應燈也壞了，反應後換了房間，電視依舊沒反應，後面客服乾脆不迴應了，廚房的水槽也堵的厲害，浴室門螺絲鬆動，還有小蟑螂，冰箱還有前一個房客留下的食物….最可怕的，居然能有別的房客來開我們的門，那麼每天都要人臉識別才能進入的大樓 ，意義何在⋯⋯非常不好的入住體驗