Grand Mercure Xiamen Downtown

I had a pleasant stay at the Grand Mercure Xiamen Downtown and would consider staying here again on a future visit to Xiamen. The hotel is a little dated, and the rooms show some signs of wear, but everything was clean and well maintained throughout my stay. The rooms are also well insulated, so I didn't notice much noise from outside or neighboring rooms. Housekeeping was reliable, even on days when I left the room later in the afternoon. It was nice to come back to a clean room without having to adjust my schedule. The hotel offers a good selection of complimentary drinks, which was a thoughtful touch. The staff were friendly and welcoming, and interactions were consistently pleasant. Breakfast offered a good variety of local and international options, and the food was fresh and tasty. There was enough choice to keep things interesting over several mornings. The location is convenient, with a Line 1 metro station just a short walk away, making it easy to get around the city. Overall, the hotel may not be the most modern, but it offers a comfortable stay with good service, a convenient location, and good value. I enjoyed my time here and would be happy to stay again.

The hotel was at a great location. Staff was extremely friendly. Hotel was clean and the amenities were excellent! Would definitely stay here again!

Clean room with great service and friendly staffs.

Great spread of breakfast. You can enjoy both international and local delicacies! We were in a family room which had space and still privacy for each of us.

The staff here are very nice Especially Mr Liao Sin who went all the way to help us in every way. He did alot for us and we appreciate his effort MR Jim su is also very nice n the other cleaning staff in that floor Good hotel even though is dated which we cannot penalised them

This is my best choice of hotel. The service is excellent, and the location is ideal, with many great food options nearby. Most importantly, the staff are friendly and helpful, which made the stay even more pleasant. The room is very clean and well maintained with daily housekeeping. I will definitely book this hotel again on my next visit. The price is reasonable as well. Thank you for the complimentary breakfast

Staff was very welcoming and helpful. We were greeted with a fruit plate and had a free upgrade from double standard room to a suite double room! The staff were able to help us with the change of room easily. Location is somewhat decent and cleanliness could be improved. Room service and enquiries were quickly attended to.

Very good and friendly service, took care of all our needs. We stayed here for a marathon day and they were so nice that they gave free breakfast and allowed us to check out very late. Recommend it to everyone

Hotel location is conveniently located nearby the metro exit. Amenities were great and rooms come with a central heater which is turned on for the winter season.