Homeinn · neo (Xi'an Bell Tower Dacha City Subway Station)

Everything about the hotel was excellent — the room was clean and comfortable, the facilities were great, and all the staff, including the housekeeping team, were very kind and professional. The location was also perfect, close to everything we needed. I just have one small suggestion: it would be great if the hotel could have a public restroom on the ground floor or near the lobby area. After checking out, my friends and I stayed in the lobby for a while to wait for our transport back home, but we couldn’t find any restroom to use. There are no public toilets nearby either, so it was quite inconvenient. Having a restroom accessible for guests who have already checked out would really improve the experience. Overall, we had a wonderful stay!

I rate the hotel in terms of price and quality. Considering the fairly low cost of renting a hotel room, I rate the stay quite highly. The hotel itself is located quite close to the center, within walking distance of shops, the metro, and some of the main attractions of the city of Xi'an. I would like to separately highlight the cleaning of the rooms, which conscientiously performed their duties every day. I previously had the experience of renting a hotel in Turkey in the city of Antalya, and they cleaned there only when they apparently wanted to. I could hang a sign saying do not disturb, but the staff still came in. Here, cleaning was done every day for a week and only on request (sign) or when we were not in the room, even when we forgot to hang it. Special thanks to the administrative staff at the reception, who helped in every possible way in solving problems. Of the minuses, I will note the following: - for us it was a surprise that there was no refrigerator and safe in the room. I consider this a minus that needs to be improved. - when booking, it was indicated that a razor was included. It was not. - Terrible elevator logistics. This point urgently needs to be improved! You enter the hotel on the first floor, enter the elevator. To go up to the 5th floor, you first need to go up to the second, there go along the corridor to another elevator. On the fifth floor there are 2 elevators that come as they want. In fact, there is one main elevator - the right one, or the left elevator can come, which does not have an exit to the second floor. The constant struggle with these elevators took at least 10 minutes. Because the elevator that was needed stubbornly did not want to come. - One of the advantages is free washing and drying of clothes. But immediately a big minus. The laundry is on the second floor of the hotel. There is one washing machine for the entire department, as well as a machine for drying clothes. Considering the hot weather in the city of Xi'an, people wash there constantly and the queues for washing and drying are huge. Install at least one more machine. This will significantly simplify the life of hotel customers and raise your rating.

店員超貼心！進門主動招呼，點單時耐心推薦，全程笑容親切，早餐也是很豐富，阿姨服務很好，退房時還幫忙拿東西開門道別，細節超暖，體驗感滿分！酒店位置也很好，周圍環境很好距離鐘鼓樓很近，離地鐵站也很近，值得推薦！

スタッフが親切で良かったです！！ 中国語話せないのでら翻訳ソフトを使って会話しようとしてくださいました。 連泊中1日だけ清掃があまい日がありましたがそれ以外は綺麗でした。湯量も問題なかったです。 毎日お水も付いて便利でした。 フロントにデリバリーロボットがいるので部屋まで配達してもらえました。

這次住如家的體驗太舒心了，果然是值得信賴的品牌!前台小姐姐特別熱情，辦理入住時主動問好，還貼心地幫忙規劃周邊路線，有問必答特別耐心。房間乾淨，床品柔軟 ，沒有一點異味。衞生間乾濕分離， 細節處理得很到位。公共區域也很贊， 2樓的洗衣房太實用了，配備了洗衣液，出差黨再也不用愁換洗衣物。早餐種類豐富味道也好，周邊交通便利。性價比這麼高，下次還選這家!

這次入住體驗遠超預期！前台工作人員微笑而温和，諮詢旅遊問題非常有耐心的講解沒有不耐煩的感覺，連我隨口提的“想借個充電頭”都很快送到房間，細節裏滿是温暖。房間設施齊全不錯，衞浴乾濕分離超乾淨，住得既舒服又安心，下次來這座城市肯定還選這裏！