Vieraskäyttäjä
17. lokakuuta 2023
This is the most poorly maintained Courtyard I've stayed at in quite some time. Surprising for such a newer/modern property in a nice area. Management, engineering/maintenance, and housekeeping are a complete Fail based on this visit. The bathroom was downright gross & disgusting (see pictures). The hallway carpets were full of debris and hadn't been vacuumed for I don't know how many days. The elevator hadn't been wiped down in weeks or months. And the air con/heat unit in the room made so much noise that it was immediately apparent it hadn't been serviced in eons. Those are but a few examples of a hotel that has seen much better days for sure. The management of this property should really be ashamed of themselves. And if they post a response/comment to this review, please don't tell me that it's due to pending renovations. There is NO excuse for such poor maintenance, filthy bathrooms, dirty common spaces, and thus a senior management team that is, to put it nicely, "struggling". How could so many things be wrong all at once? On the positive side, the hotel is nearby to several interesting eateries of all kinds that you can walk to (most between 10-20 minutes). I also found the morning Bistro staff very welcoming and helpful. But those are the only two good things about my stay and I won't be returning.
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