Apartments at Number 10 the Abbey

We were frustrated that we booked and paid on the same day, needed to cancel one of the rooms and were told no refund as they have a 60 day policy. We were not advised this prior to booking and it hadn’t even been a day.it wasn’t as clean as we first thought. Currently waiting for a response and happy to update late if possible. Everything looked nice but cleanliness wasn’t high on the agenda in my opinion. The banisters are sticky, the glass and carpets weren’t clean, there were lights not working but the whole place was roasting!! To be fair, we could escape the hallway into our room which had its own thermostat and we could open the window. The net (which wasn’t very clean) did fall down in doing this as not secure. The bed felt small, sheets weren’t fitted well and exposed the mattress. Bulb out in the bedroom. Wooden floor slats are separating quite badly and there is a loose tile in the bathroom. The sink taps turn on the wrong way and if you forget which way they should be, the whole tap spins around. The bathroom wasn’t very clean and I did take photos of this. I was asked if everything was ok and I did say yes, it wasn’t ok, but by this point it was too late anyway.

Beautifully decorated apartments with everything you need for a luxurious and comfortable stay. Helpful lady upon check in helped us switch rooms to be close to friends and then grab an extra heater or two to warm up the vast room with very high ceilings! Shower pressure needed to be looked in to and very slight leak from old fashion toilet but other than that it was superb with lovely finishing touches and a very comfortable huge bed.

No. 10 The Abbey is a great place to stay! My apartment was beautifully decorated and very well equipped. The apartment was warm and cosy and the bed was very comfortable. The town centre is only a short walk away and has a number of interesting independent shops.

We had the best experience at No 10. Highly recommend staying here. The rooms are beautiful and you have everything you need, including spare toothbrushes shower caps ear plugs slippers bath robes/dressing gowns. Our 2nd visit & will definitely stay again next year.

Good location & accommodation Our ground floor room gets the front door noise and noise from the hard wood floor in the room above us, ear plugs not an option as we needed to hear the alarm!

Christmas visit Hotel location and decor is generally good. It looked rather tired compared to my visit last year and the heating in my bedroom did not work. Staff friendly and helpful though.