Echarm Hotel (Wuhan Hankou Railway Station store)

【避雷預警！這家酒店毀了我的武漢追星之旅】 滿懷期待帶媽媽來武漢看演唱會，卻被這家毗鄰漢口站的酒店徹底敗了興致！①隔音效果形同虛設：緊閉的窗户擋不住深夜車流聲如潮水般湧入，更荒謬的是凌晨三點突遭"查房式"砸門驚魂——工作人員竟以"確認入住"為由暴力敲門！②保潔阿姨的"叫醒服務"堪比恐怖片：離店當日清晨七點半，在未提前告知的情況下遭遇砸門級巨響，房門甚至被直接刷卡闖入！媽媽驚坐而起怒喝才阻止對方。更魔幻的是，一小時後相同場景再度上演！當保潔阿姨透過門縫看見凌亂床鋪和昏睡的我們時，竟面不改色重複砸門操作。如此荒誕的管理邏輯，堪稱酒店界行為藝術。來武漢追星/旅遊的朋友，請繞道避雷，別讓糟糕住宿毀了你的好心情！（雖然武漢的煙火氣和演唱會依然超棒！）

早餐一般喲，服務還好

Our initial stay at the hotel was reasonably good. However, on the second day, when we return to the hotel, we had a rude shock. The whole hotel was plunged total darkness and half of the main entrance to the l9obby was pad locked. We were told by the staff that there was a major power failure and the situation cannot be rectified. There was no electrical supply for the lights, lifts etc. To make matter worse we were told that we have to checkout as the hotel has stopped operating. I approached and asked if he could make alternative arrangements for our accommodations as we have another 3 nights to go. He told me a flat NO to my request. Our room was on the 12th floor, and we had to climb up the stairs to our room to pack our luggage to check out and to climb down the stairs to the ground floor. I have never encountered such an event of a hotel where the management was so irresponsible to their guests. We had to find our own accommodation and transport to the new hotel. I had to frantically search for a new hotel at the lobby in the dark. NO ASSISTANCE was offered by the management of the hotel. Such a hotel should be banned from operation and a SEVERE penalty be imposed on them.

交通便利，衞生不錯，服務熱情周到。唯一不足的是離鐵路太近聲音很大。

門壞了，試了好幾次才開

床頭兩個插頭太鬆插不穩 插穩了也充不進電 害得我第二天起來手機沒電 得跑去窗户旁的插座充 還專門續了一小時充電 真的神人酒店 12點退房管你什麼逼東呈會員攜程鑽石都給**十二點準時滾 延遲了就掏錢 哎沒錯人家服務態度就這樣的 愛住不住吧您內