Vieraskäyttäjä
26. syyskuuta 2024
We walked along the steps beside the hotel to access their carpark, covered in broken glass, rubbish and sick. Went to room, bath had dirty towels in it, bed not made, rubbish in bin, dirty cups. reported to reception but on returning to room only towels replaced. Asked to be moved, next room not much better but at least it had been serviced. Main bedroom light not working, bathroom light kept flickering. Broken curtain .Bathroom was dire, both my husband and I refused to touch the shower as you had to stand in a grotty bath that had seen better days. Toilet holder broken ,sink plug broken, went to move pedestal fan and dirty plaster was stuck to it. Windows and surround were filthy Would have moved hotel if we were not staying here with another couple. Went to breakfast at 8 on a Sunday, TV blaring out football and other music was playing across the bar at the same time, tables were tacky. The lady receptionist was lovely. Marston's need to deep clean this hotel and spend some money on it to bring it up to a decent level.
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