Wrexham North (A483)

We stayed at your hotel on Friday 31st January. We had a lovely nights stay, this was our first night staying out with our 2 week old newborn baby. Everything went smoothly at check in and through the night, however, at breakfast time we were very disappointed. I’d booked 2 of the £10.99 cooked breakfasts. Upon arrival at the restaurant we were sat down by a member of staff and left to our own devices. 10 minutes had passed and no one had been back over to our table, so as we were unsure of the breakfast system I went to ask the member of staff at the bar if we were to order our food at the bar. I actually interrupted the staff member while he was eating his own breakfast at the side of the bar. He assured me someone would come over to take our order from the table. Another 15 minutes passed and no one had taken our order, at this point we were becoming anxious as we had an important appointment to make. We had allowed plenty of time to make our appointment but with the very slow service at breakfast, we ended up being late to the appointment. We took it upon ourselves to go to the bar and make our order as we were now on a tight schedule. Another member of staff began cleaning tables near us for 5 minutes and then came over with a note pad to take our order, after us waiting for half an hour at this point. We told her we had already took it upon ourselves to order at the bar. Once breakfast arrived, we had to rush it down us, hardly enjoying the food and leaving half of our order as we did not have the time to finish. I wish this had’ve been a relaxed and enjoyable breakfast time, however it really was not, and definitely felt like a waste of our money!

Very clean and cosy hotel. Staff are amazing and very helpful. Girls in beeches pub will go above and beyond and will get you as many extra eggs as you like free of charge 👍🙂 food is very good. Enjoying every day here! Hopefully will be back here one day 🙂🙂

We have often stayed here as we have family nearby. Usual Premier Inn standards but no lift and no air con although the room had a fan. The evening meal at The Beeches was K in the evening but service wasn't the best. We had to wait over 20 minutes to order a dessert. However the service at breakfast the next day was great . The receptionist was welcoming and offered to book us in for the meals. Good location for bus routes to the cities of Wrexham and Chester. Free parking too unlike other hotels in the area.