The Sleepwell Inn

STAY FAR AWAY!!!! This is by far the worst hotel and experience I have stayed at ever. Very misleading from the images and hotel location, turns out you’re actually down the road and the images are not even close to what the real thing is. The walls are unbelievably thin, you can hear absolutely every word said in all directions, I woke up multiple times from people/cars outside, people in rooms and a lot of sex… The room is absolutely disgusting carpets smell and are stained, found hairs everywhere. Keycard doesn’t work half the time so just stood in the rain getting soaked waiting for it to fix itself. WiFi doesn’t work at all. Absolutely terrible experience, never again.

Start with the good........ bed was comfy an the shower was powerful. Bad bits......... walked into to find fire alarm blazing for 20 minutes solid. Mybroom wasnt in the hotel an was over 2 sets of traffic lights that say 4 star, it certainly isnt. I was given a card key in the sleepwell inn to find that someone was in that room. How embarrassing. So i walked back over two sets of lights for another key. So back over two sets of traffic lights to find the same problem but it was one of my colleagues this time so less embarrassing. So back over the 2 sets of traffic lights again for a 3rd key an back over the 2 sets of traffic lights to finally have a room. Tv was a postage stamp tv an the hdmi was broke so no firestick. Internet kept drifting in an out

I found this to be a really clean, modern, well appointed room. It’s better than a lot of big chain hotels I have stayed in. I had a ground floor room and the window looked out to the car park but had frosted glass so that I could still enjoy real light which I thought was good. I didn’t experience any noise at all. Nothing from the corridor (and I think there was a wedding on in main hotel so I was braced) and nothing from the street (it was Good Friday so I was braved for that as well). Parking is a bit of a faff but it’s a city centre hotel. I strongly suggest calling reception before you check in - the hotel seems to have a lot of parking dotted about and they’ll be able to tell you where to go. I think they try to downplay it to avoid disappointment but worth a call- they staff are lovely. This isn’t in the main building of the hotel, it’s about a 2 minute walk (if that). You get exactly the same level of service so I suppose it just depends if you’re bothered about walking past a reception desk and paying extra for that. I absolutely wasn’t. I would definitely stay here again.

The rooms we had were good, basic rooms, although over priced for what they are. The accessible room had three large single beds in it which did make it impossible to get the chair into the main open space by the bathroom. However the main downside is that the walls are not sound proofed. As a result the exuberant drunken voice of our neighbour until mid, with load clattering of toilet and TV on until 2pm, were all clearly audible. In addition there is a constant background noise. It sounded like the heating system or the boiler. With the added hassle of all the main facilities being down the high street and no parking available the score of three might seem generous but comfy beds, clean rooms, good breakfast and pleasant staff deserve their recognition. However I wont be staying here again.

I regularly stay here when I come and visit family in Workington. It really is just rooms, there are no staff or hotel facilities on site as you have to walk to the nearby Washington Central Hotel for those, around 100ms away. Never quite understood why it's titled as an 'inn', when it clearly isn't. For years, I've been saying it needs a refurb, so imagine my delight when I arrived to find a refreshed room, complete with new carpet and bedding! There were still decorators in the building and lots of beds filling the central part of the Sleepwell, which I assume were for the tip, so very promising. I slept like a baby while there. Clearly, new mattresses and pillows were now being used too, and you could tell the quality was much improved. I'm almost sure it was goose feather duvets and pillows, and I really didn't want to get out of bed in the morning! I don't think my room was completely finished, as they still had the old lamps in there that had been there for years, but I was reassured that these would be replaced as there were a number of them outside next to the beds waiting to be thrown away. The bathroom had some issues with mould in the grouting, but was very clean otherwise, as this hotel usually is. I'm sure I'll be giving it 5 stars once the refurb is fully complete. Can be a bit noisy at night on the weekends, but staff do try and put people at the back of the Sleepwell in order to avoid this. Overall, very happy with the progress of the refurb so far, I'll be looking forward to my return!