Vieraskäyttäjä
6. maaliskuuta 2025
I stayted at the WCH, in the annex about 25 metres from the main hotel, and would not choose to do so again. On arrival everything seemed fine, other than they only had me booked in for one night when it was two. I went to my room. The room was a very odd triangular shape requiring me to move awkwardly around the furniture to get to and from the bed. Other than that, the room was fine. I arrived back at the hotel on the second evening and my key did not work; I could not get through the outside door. I went back across the road to reception to get this sorted out and my key was re-programmed; I got through the outside door but not into my room. I went back, came back to my room, it didn't work. I went back a third time and the receptionist seemed more interested in finding a hairbrush for her daughter's wet hair and sorting out another item for her other daughter than sorting out my room key. Eventually she came with me to the room, changed the batteries in the door lock and, my key didn't work. She gave me another programmed key and that did work. Whilst I was talking on the phone in my room the maintenance person just opened the door to come in. He did not knock or establish if there was someone in there. Having realised I was in the room he then closed the door and then reopened it to apologise.
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