Majoituspaikan vastaus: Dear Tram Anh Vu,Thank you for sharing your feedback regarding your recent stay at The Sydney Boulevard Hotel. I’m delighted to hear that you found our hotel to be a very nice place to stay, especially in our standard room!Your satisfaction is important to us, and we’re thrilled that you enjoyed your time with us. We hope to welcome you back for another great stay in the future!Warm regards,Sungil BaekHotel Operations ManagerThe Sydney Boulevard Hotel
Vieraskäyttäjä
Deluxe City -huone
Majoittunut 6. 2024
Matkusta ystävien kanssa
1 arvostelu
1.0/5
Lähetetty 14.7.2024
This is a rubbish hotel. The room is full of dust. I had already booked and paid online, but when I arrived at the hotel, the front desk staff asked me to pay again. The staff couldn't even process the refund, and asked me to show a lot of personal privacy information. I couldn't get a refund, it's really a terrible hotel. Black-hearted merchants, it's best not to choose their hotels when traveling.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your experience with us. I sincerely apologize for the issues you encountered during your stay. It is truly disheartening to hear about the dust in your room and the payment confusion at check-in. We deeply regret any inconvenience caused by our staff's mistake in charging you again upon arrival. I want to inform you that we have now fully refunded the wrongly charged amount. Regarding the language barrier you experienced, we apologize for the communication difficulties. Our team strives to assist all guests effectively, and it is clear we fell short in this instance. We will take your feedback to heart and work on improving our service to ensure such situations do not recur.Please contact me directly so I can personally address your concerns and ensure everything has been resolved to your satisfaction. We value your feedback and would like the opportunity to make things right.Warm regards,EkaterinaOperations Manager - Front OfficeThe Sydney Boulevard Hotel
Vieraskäyttäjä
Deluxe City -huone
Majoittunut 5. 2024
Matkusta ystävien kanssa
2 arvostelu
4.7/5
Mahtava
Lähetetty 6.7.2024
被子是兩塊布夾一塊毛毯 房間三天才清潔一次 但想清潔的日子可以和前台説
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your thoughts with us. Your feedback about our housekeeping services is appreciated. At The Sydney Boulevard Hotel, we have made conscious efforts to enhance sustainability by reducing our housekeeping frequency to lessen our environmental impact and minimize disruption to our guests' stays. However, we recognize that individual preferences vary, and we are always ready to accommodate additional cleaning services as requested to ensure your comfort and satisfaction throughout your stay. Should you have any further preferences or requirements during your next visit, please do not hesitate to let us know. We are committed to making your future experiences with us as pleasant and comfortable as possible.Looking forward to welcoming you back soon.Warm regards,EkaterinaOperations Manager - Front OfficeThe Sydney Boulevard Hotel
Zunaira Saleem
Deluxe-huone satamanäköalalla
Majoittunut 5. 2024
Perhe
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.7.2024
This hotel is clean,cozy, warm and so much more!! I absolutely adored the view from my room!
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for choosing The Sydney Boulevard Hotel and for your lovely feedback. We're delighted to hear that you found our hotel clean, cozy, and warm, and that you enjoyed the view from your room.We look forward to welcoming you back for another delightful stay.Warm regards,EkaterinaOperations Manager - Front OfficeThe Sydney Boulevard Hotel
Life wanderer
Deluxe City -huone
Majoittunut 5. 2024
Matkusta ystävien kanssa
15 arvostelu
5.0/5
Ylivertainen
Lähetetty 30.6.2024
I love the Woolloomooloo area so the Boulevard hotel is perfect for me. Love the city view.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for choosing The Sydney Boulevard Hotel and for sharing your feedback with us. We're delighted to hear that you enjoyed our location in the Woolloomooloo area and loved the city view from your room.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Warm regards,EkaterinaOperations Manager - Front OfficeThe Sydney Boulevard Hotel
Vieraskäyttäjä
Deluxe City -huone
Majoittunut 5. 2024
Pariskunnat
1 arvostelu
3.7/5
Lähetetty 10.6.2024
Hotel is a bit tried
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for choosing The Sydney Boulevard Hotel and for sharing your feedback with us. We appreciate your honesty and acknowledge your comment about the hotel feeling a bit tired. We are continuously working on improvements and updates to ensure a refreshed and comfortable experience for our guests.We value your input and hope to have the opportunity to welcome you back for an improved stay.Warm regards,EkaterinaOperations Manager - Front OfficeThe Sydney Boulevard Hotel
Vieraskäyttäjä
Standard-huone
Majoittunut 5. 2024
Yksin matkustavat
1 arvostelu
4.5/5
Mahtava
Lähetetty 6.6.2024
Only stayed the one night, but had an enjoyable stay. Had a standard room, but very spacious. Comfortable bed and pillows. A little to the east of the city, but 10-15 mins to nearest train station - Kings Cross/Museum/St James. Bus across the road, couple of pubs and Woolies nearby. Well equipped gym; sauna and steam room. No pool though. Lovely staff.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for choosing The Sydney Boulevard Hotel for your stay and for sharing your experience with us. We're delighted to hear that you had an enjoyable stay in our spacious standard room. We appreciate your feedback about our convenient location near public transport options and nearby amenities.We're glad you enjoyed our well-equipped gym, sauna, and steam room. Your kind words about our lovely staff mean a lot to us.We look forward to welcoming you back for another pleasant stay.Warm regards,EkaterinaOperations Manager - Front OfficeThe Sydney Boulevard Hotel
Vieraskäyttäjä
Standard-huone
Majoittunut 12. 2023
Perhe
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.4.2024
位置不錯,海景房,
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your feedback.We're glad to hear that you enjoyed the location and had a room with a beautiful view. If there's anything specific you'd like to share or if there are areas where we can improve, please feel free to let us know. We value your input and strive to make every guest's experience exceptional.We look forward to welcoming you back to The Sydney Boulevard Hotel for another enjoyable stay.Best regards,EkaterinaFront Office ManagerThe Sydney Boulevard Hotel
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback about your recent stay.We apologize for any inconvenience you experienced. This is not the standard of cleanliness we aim to maintain, and we take such matters seriously. Rest assured, we have addressed this issue with our housekeeping team to prevent recurrence. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,EkaterinaFront Office ManagerThe Sydney Boulevard Hotel
Majoituspaikan vastaus: Dear Lvmaotianwang,Thank you for choosing to stay at the Sydney Boulevard Hotel and for sharing your feedback with us. We are glad to hear that you found the hotel's location to be good.We apologize for any disappointment regarding the dated facilities. Your feedback is important to us, and we will take it into consideration as we discuss potential improvements. If you have any further suggestions or areas you believe we can improve upon, please feel free to reach out to us.We hope to have the opportunity to welcome you back to the Sydney Boulevard Hotel in the future, where we can provide a more satisfying experience.Warm regards,EkaterinaFront Office ManagerSydney Boulevard Hotel
Majoituspaikan vastaus: Dear Nainitaerlvlu,Thank you for your review! We're glad to hear that you found our hotel to be clean and well located. We're delighted that you enjoyed the views. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back!Warm regards,EkaterinaFront Office ManagerThe Sydney Boulevard Hotel
Traveler-999
Deluxe City -huone
Majoittunut 10. 2023
Pariskunnat
8 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 19.11.2023
Good location, pretty old hotel and amenities
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback about your stay at our hotel. We're glad to hear that you found our location to be advantageous for your needs.We hope to have the opportunity to welcome you back in the future.Warm regards,EkaterinaOperations Manager - Front OfficeThe Sydney Boulevard Hotel
Vieraskäyttäjä
Standard-huone
Majoittunut 6. 2023
Liikematkustajat
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 19.10.2023
市中心區不錯
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your feedback. We're delighted to hear that you enjoyed our central location. We hope to welcome you back soon.Warm regards,EkaterinaOperations Manager - Front OfficeThe Sydney Boulevard Hotel
PackyW
Standard-huone
Majoittunut 6. 2023
Liikematkustajat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.10.2023
很好,房間很大,服務好
Käännä
Majoituspaikan vastaus: Dear Weierdehaosiganluo,We're pleased to hear that you had a very good experience during your stay with us. It's great to know that you found our rooms spacious and our service excellent. We look forward to welcoming you back for another enjoyable visit in the future.Warm Regards,EkaterinaOperations Manager - Front OfficeThe Sydney Boulevard Hotel