Home2 Suites by Hilton Woodbridge Potomac Mills

Clean looking place. But meh

I’ve stayed at this hotel multiple times while visiting my son at college and have always had a positive experience—until now. During my most recent visit, I was informed at checkout that my stay had been refunded to my card due to a system issue. However, the following day, I discovered four unauthorized charges had been made to my card. As a loyal Hilton Honors member who frequently stays at Hilton properties for business, this experience was both surprising and unacceptable. I’ve come to expect a high standard of service and integrity from Hilton, and this situation has been deeply disappointing. I urge management to investigate and resolve this issue promptly. Unfortunately, due to this experience, I will not be returning to this property in the future.

I had a great experience at this hotel! The service was excellent, and the staff were friendly and helpful. A special shoutout to Rashid—he was amazing and went above and beyond to make sure I had everything I needed. Highly recommend this place!