Kyriad Karkonosze

非常棒的房間，超大泳池和桑拿，桑拿開放時間比較晚，適合親子

Very nice hotel with a great location overlooking the Giant Mountains. A big plus is the Aquapark right in the hotel. Excellent buffet breakfast. But there is one small minus. Both the hotel and the Aquapark need to be taken care of and minor repairs made, which are visible and spoil the impression a bit.

WARNING: Tempted by a holiday offer, I booked a package for a week at the Kyriad Karkonosze hotel for a family of 4 in a superior room as shown in the image below (2 single beds and a double sofa bed). Upon arrival, it turned out that we were accommodated in a 3-person room (2 single beds and one single sofa bed). In addition, there were only 3 sets of bed linen and 3 sets of towels prepared in the room. Furthermore, it turned out that the room presented on the Kyriad Karkonosze booking page is not a superior room at all (!). Since it turned out that there was not enough sleeping space for one person after our arrival, we filed a complaint. Unfortunately, the hotel staff refused to refund the reservation (over 1300 PLN). Therefore, please be careful when booking any room at Kyriad Karkonosze and make sure you have 100% guaranteed the appropriate number of sleeping places - do not rely on the photos on the website, as you may be greatly disappointed on site, as happened to us, which I wish on no one. Below I present photos of the room, which, as it turns out, is incorrectly marked as superior on the Kyriad Karkonosze hotel booking website. Ladies and gentlemen, this is not what a superior room looks like, as admitted by the hotel staff. Why then does the hotel mislead its potential customers by presenting a 4-person room for sale, and selling a 3-person room in reality?

Bardzo dobrej jakości hotel z pięknym widokiem na Karkonosze,dużym basenem oraz sala konferencyjna..Duży parking oraz świetnie wyposażone bardzo duże pokoje,doskonała kawa.Szybki internet i wspaniała obsługa,czysto i smacznie.

Overall great location, good breakfast and diner. Nice room and pool. Maybe a car park is a bit small when hotel running with full guests.

Average food Queue for coffee and food No playing room for kids No vendings and cold water in the water pool