Vieraskäyttäjä
31. lokakuuta 2021
I should say first of all, as a frequent traveler, I understand "you get what you pay for", and I'm not particular as long as the place is safe and clean. It appears this establishment changed hands sometime in the recent past. The most recent stay, in October of 2021 was a different story and was so sad. A list of the issues we had: 1. The floor was FILTHY, not even swept! There is NO excuse for this as the floor is vinyl and easy to clean, not to mention COVID. It was so bad we literally had to use Clorox wipes on our feet before putting on shoes and socks! Thank goodness we had no children or crawling babies with us! 2. The shower was dysfunctional -the main handle was barely attached. The second morning there was NO hot water and as we left, I could see another guest with a towel on her head pounding on the office door, so I knew it wasn't just our unit. Speaking of towels, there were not enough and no floor mat for the bathroom. As filthy as the floor was, this was awful. 3. There is absolutely no wifi, despite online information to the contrary. 4. The photos of the place online are inaccurate. The building has been painted black (???) to match the transient motel next door, which now has the same owner. Why black? The photos available on the website should be updated to show what it looks like now. 5. The room had a seriously outdated binder of information with office hours, vending and ice machine locations, "free coffee," etc. similar to the website. I saw none of these. The ice machine is located in front of the office, outdoors in the parking lot. I have no idea if it worked or not because I didn't dare peer into the crevices of the machine. 6. I knew this ahead of time but the walls are paper thin. You can hear normal conversations. 7. When we checked in, I requested a second key. The woman at the desk gave us a second key but mentioned the rest of the keys to the room were "lost" and "these were the only two so please return them to the key drop so I can get into the room" OK, who else is in possession of these keys? What if there was an emergency? We did not notice any insects but I wouldn't doubt at all there are issues. Even the window sills were dirty. The only good thing is the building is convenient to downtown attractions. Needless to say, sadly, we are breaking up with River Road Motel and will never be back.
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