Holiday Inn Bristol Filton, an IHG Hotel

Lovely holtels We had a lovely stay from when we checked in lovely room and Nora was lovely

Stayed for just one night with my daughter and mum for a competition in Bath and girly weekend for my daughter's birthday. I mentioned this on booking and we arrived to balloons, chocolates, a lovely card and a birthday banner! She was thrilled. On top of all of the extras and wonderful room facilities. A hotel with conditioner is always a treat! We went for a swim and the pool was as warm as a bath and spotless. When we got back to the room someone knocked on the door with delicious brownies for her birthday too! Just immaculate and attentive service. She felt like a VIP. The bar area is gorgeously decorated and has board games to use. The breakfast was delicious. Absolutely faultless service. We are so grateful. Thank you so much. See you soon!

When I first arrived I was a little worried as from the outside look run down but as I stepped into the hotel wow amazing clean and total different appearance. Check in was quick but to see Naima leaning on the back wall of reception on a mobile phone I didn’t really feel was very appealing and she seemed like she really didn’t want to be there. The moment I stepped into my room I was shocked so spotlessly clean,lovely to have biscuits,crisps and chocolate bar and water in the room thought this was a lovely touch.I booked a sofa bed room which I had but unfortunately it wasn’t made up so I went to reception spoke to Kavin who just said I’ll get it sorted again I think staff on reception need be re trained.I headed back to my room and within seconds of getting there I had a knock on my door from housekeeping as I opened the door I was greeted by Joanne who introduced herself as housekeeping supervisor and apologised for the misunderstanding reguarding the sofabed and that she would would set it up for me,which she did straight away whilst having a lovely conversation with me such a smiley,happy,friendly welcoming lady and whilst leaving she once again apologised to me and asked me if there was anything else she could do for me and hope we have a lovely stay. Had a lovely evening meal a great nights sleep and a lovely stay will definitely return. Please just consider the staff on reception !

Bristol filton hotel Filton hotel was lovely & clean very nice comfortable lovely staff also very good value for money The taxi fare to the airport by uber £50 All on all a grwat experience

The sink was full of black hair like some had just shaved into it. And the white duvet was fully of black hair like the shaver had been emptied into it.

Good stay Little dated and dirty on the outside but inside was refreshed, very clean and the chocolate, shortbread, water and crisps in the room each day was a very nice surprise