Langdale Chase Hotel

Had booked The Boathouse for my husbands Big Birthday but was contacted about a week before to say that it was now unavailable because work was being done on it. Was very disappointed but agreed to stay in a different suite. Initial reaction was great. The Building and its incredible views were impressive. Ella, who showed us around before leaving us to enjoy a complimentary glass of fizz was lovely. But when we asked to go to our room a little before 3pm we were told quite abruptly it wouldn't be ready for at least another half an hour, even though I had notified the hotel we would be arriving early. The Suite was lovely, with a sizeable bedroom and bathroom with great views, and the added bonus of a large balcony and hot tub. BUT it felt lacking for the price paid. There was no pillow menu, and the pillows were very hard and so we had an uncomfortable sleep. We asked for them to be changed the next day and they were. There was a well stocked fridge, but all items were chargeable apart from 2 small bottles of water and a tiny bottle of milk. We had been advised there was a price list but we never found one, so chose not to use it. When we have stayed in other luxury hotels there have always been 'treats', like a bottle or fizz/wine, chocolates etc to make you feel spoilt but there was non of this. The toiletries in the bathroom were lovely, in refillable containers but the bath salts were not refilled the next day. We had dinner the first night, which was nice but did feel very over priced. Breakfast on day one was fine, though the continental buffet was a little sparse and wasn't covered, we saw numerous flies on the cooked meats. Breakfast on day two, however, was very disappointing. Our order was taken but the waitress soon returned to say the pancakes were unavailable that day, though they were still on the menu. When our subsequent order came items were missing, it was hard to get staffs attention and then there was a further wait, we were also offered toast which never came. Again the continental buffet was lacking, the fruit plate was very sparse. We saw other people having to return incorrect food and waiting for missing sides, so we decided to leave early and cancel the afternoon tea we had booked. We were both disappointed that our celebration getaway had not met expectations, especially considering the price. At checkout we were asked if everything had been ok with our stay and even though we said "more or less" in a disappointed way, reception seemed disinterested and didn't question us further. After having high expectations of a luxury experience at an award winning hotel, we left very underwhelmed and disappointed.

Hi , I’m not one to complain but this was really strange to see a ( star hotel being run like this I was rushed through to the lounge areas to a plethra of dirty tables glasses and plates everywhere not a staff member in sight and about 2 customers with the exclusion of myself I mentioned to the lady that brought me through who said she would ask somebody to clear the table I requested it was only a few glasses it made me wonder why she couldn’t pick it up herself I waited around 20 minutes for somebody to take my order only to walk up to the bar and be told to sit back down and somebody would come to me abismal really staff need a Reality check I understand it’s out of season and they may be shortages but there’s shortages and then there’s what I’ve witnessed today I will be taking this further .

Loved - It is a stunning building in a stunning location, set on the lake. The building interior is fabulous and has been tastefully renovated. Our room was very up to date and comfortable whilst being sympathetic to the age and style of the building. The 'night light' next the toilet was genius - we have never seen that anywhere else. The cooked breakfast was superb. The toiletries were luxurious, and it was so nice for them not to be fastened to wall so that the products such as the body lotion could be used whilst getting dressed. Loved that fresh milk was available in the room in a glass bottle along with the plant-based m!lk that was requested. The coffee machine in the room produced excellent coffee. Our visit was for Valentines Day, which is also my birthday. The glass of bubbly on arrival was a lovely touch. There were also brownies in the room (not sure if this is usual) as well as a beautiful birthday card. The restaurant staff also acknowledged my birthday and thankfully did not sing Happy Birthday!! Dislikes - The room was short of a couple of coat hooks to hang wet/outdoor gear. This could be accommodated in the area as you come into the room. The bath was slippery and NEEDS 2 grab rails fitting and access to a bathmat - these are health and safety issues. The continental breakfast option was sparse. The coffee at breakfast was dreadful and the tea not much better. The cauliflower cheese was a cauliflower steak with a cheese sauce which was ridiculously overpriced. We would definitely stay again but would have our evening meal elsewhere.

酒店佔據温德米爾湖邊最美的風景，來度假了三天甚至都不想出酒店。每天最治癒的時刻就是在落地窗邊看着湖景就餐和湖邊散步欣賞絕佳日出和日落的風景。實際房間比酒店照片看上去要大得多，房間用品非常齊全且優質，早餐精美豐富，酒店晚餐也水準很高！離開後每天都在想念這家酒店和温德米爾湖。 The hotel boasts the most beautiful scenery by Lake Windermere. During our 3-day vacation, we even felt no need to leave the property. The most relaxing moments everyday were dining by windows overlooking the lake, and strolling along the shore to admire the breathtaking sunrise and sunset views. The actual room was much bigger than photos shown online, with high-quality equipments and supplies. The breakfast offered exquisite variety, and the hotel's dinner was impressive! We've been missing Langdale Chase Hotel and Lake Windermere since the very first day we left.

This is a pet friendly hotel? What they don’t say is that you’re allocated a room which in my opinion is a converted store. The room was at the bottom of the hotel away from the bar dining room and staff. When you needed anything (food,drinks) etc you had to pay a delivery charge of £15 which made 3 pints of beer approximately £41. Service at the hotel was poor on the Saturday we asked for someone to come service our room, they arrived at approximately 1530hrs. This person made the bed and set the cushions the room wasn’t hovered or mopped and nothing was done to the en-suite. Our room was under the dining room so we enjoyed listening to chairs being pulled over the floor from approximately 0730 during meal times up to approximately 2200hrs at night. Overall for over £600 per night I’d expect a little more.

Just had a lovely afternoon tea at Langdale Chase hotel, a birthday treat.. Food was wonderful and plentiful and staff very attentive. We were sat at a table overlooking Lake Windermere which was very scenic. Would recommend as an occasional treat.