Susan H
1. heinäkuuta 2024
The 7A Ranch looks great in the photos taken, and the description of the resort is very welcoming. However, upon arrival, the overall condition of the resort is not up to par. The air conditioning in our lodge had to be repaired while we were there. Door and window glass was cracked and falling out in several places. The kitchen stoves, sink and cabinetry are very, very old and worn. The main front door and the two back doors could barely be opened by an adult, and were impossible for the small ones in our group to open and close and thus we continued to lose air conditioning and have flies. We tried to visit the Cantina, but it did not keep regular hours. There needed to be more furniture in the individual rooms to put belongings. The shining bright spot of our stay was the friendliness and professionalism of the staff to address our needs while we were there. The hill country is beautiful, and had the resort been a little better maintained, our stay would have been much improved.
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