Service beyond the call of duty.
I tore my dress I was going to wear to a wedding, and I needed a needle and thread to repair it. My husband went down to the front desk, but the person did not have it. She called the hotel next door, and went over to get a little sewing kit. My husband offered to give her a few dollars, but she did not accept it, saying it was part of her job. We believe it was a service beyond the call of duty.
Also, the breakfast was tasty, and the premises and room were spotless. Thank you.
Käännä