Willington Hall Hotel

Not sure how to start this review as a little convoluted. I only love to give good, but feel a little lost with this one. What a charming house with lots of character, but some a tlc required in areas. Such a perfectly quaint venue for a significant function. The grandure is exquisite, the grounds are lovely and such potential with foundations for a perfect audience. We felt like Lord and Lady of the Manor on entrance, such a lovely greet from the array of staff that seem to love their roles within this beautiful home of elegance. The restaurant and bar are of beauty and age gone by, classic old days familiaria. The maître d was of exceptional knowledge and we had the most interesting conversations. We had an afternoon tea, which as pretty as it was and tasty, it was incredibly disappointing in comparison to the many we have done, in fact the most basic, however it did not affect the ambience of the perfect venue. Afternoon tea rewarded us with no tea or coffee. Had to request the prosecci, but feel it was because we took a glass of wine to the table. We ate 3 courses from the same plate, 2 slices of bread each for the sandwiches and a nibble of a cake, which we felt was totally inappropriate considering the price of the tea. Only 3 tables in the restaurant after 15mins of seating and one table decided to take a sales call out very loud and very rudely talk openly out to the room and then ring 2 other people taking 30 mins which completely shattered the atmosphere. It was the most rudest situation we have ever sat witnessing in a restaurant. We decided to leave sadly spoiling our special valentines lunch. The grounds are beautiful, it's winter so nearing getting ready for some garden TLC and the outbuildings and the lawns you can see the potential of this magnificent home. Dinner was quiet, the house was quiet, conversation was lovely with the hotel team. Dinner was disappointing. We had fish, chips and mushy peas. We was so upset, but could not complain, as the staff were so lovely. It was barely warm the food and chips undercooked and the haddock had a disinfectant taste to it, I left it and the peas were tinned. Disappointed we just decided to go bed. Bed by 7pm sadly the next issue hit home the mattress was so soft and springy we both sank to the floor. The bedframe screeched at every move beyond recognition, I took a video myself sat on the side moving. Ridiculous. The room was like a suite, perfect. but the mattress was horrific. We had no sleep and had to leave 6am for work. The room required attention but was large, lovely facilities, but could do with maybe more than 2 teabags and some decaf coffee. The tap doesn't run cold to drink, tepid warm, we tried relentlessly. Had to go seek batteries for the tv control . The bathroom was damp smelling, but that's the age of the house. This is such a beautiful venue, but think more a place for weddings and big functions. Day to day it was cheap and good value and that reflected

Lovely place for a short break Stayed over whilst visiting friends around and about. Enjoyed evening meals and breakfast. Staff very friendly and helpful. Room clean and comfortable.

Hotel Friendly staff, lovely room, comfortable hotel, good food