Holiday Inn Express & Suites Willcox

가족여행으로 갔던호텔인데 만족하고 잘 쉬다왔습니다. 아내와 아이와 갔었고 이슈 없었어요. 할리데이 인 평균정도는 됨

We’ve stayed at this Holiday Inn Express often for Apple Annie’s farm visits. My husband, a retired IHG frequent traveler, knows their standards. This stay disappointed; if it were our first, we wouldn’t return. Front desk manager Kathy was rude, huffing when I provided my cards and dismissing floor requests with weak excuses. Her attitude made us feel unwelcome; only exhaustion kept us from leaving. Another front desk staff member kindly gave us an extra blanket for our son, and the breakfast attendant was pleasant. The room was spacious but old, mostly clean, though I wiped residue off the bathroom door. The shower had great pressure, but the bed was awful—sinking, squeaking loudly, disturbing sleep. Breakfast was a highlight with bacon (slightly overdone but welcome). Kathy’s rudeness and the uncomfortable bed overshadowed the positives, falling short of IHG standards. We’ve loved this hotel before, but we’re hesitant to return without better staff courtesy and room upkeep. The location near Apple Annie’s is great, but Kathy’s service needs improvement for a pleasant stay.

The hotel was clean the beds were comfortable. The AC worked well and the free hot breakfast wasn't bad. There was plenty of parking and was convenient access to the freeway and plenty of hot water for showers. Overall we had a great experience for the price and would stay there again.

Best rooms in Wilcox.

Perfect for my travel needs.

Location was convenient, but what a dump! Room smelled like cigarettes, pet urine & chemical cleaner. Holes in walls & water damage around the tub. On the plus side the bed was very comfortable, front desk staff were friendly & helpful. Only place for food is the truck stop across the street.