Views Boutique Hotel & Spa

As long-time locals in the area, we were genuinely excited to share what we thought would be a beautiful dining experience with visiting friends from Greyton and Knysna. The setting certainly delivers on views — but sadly, that’s where the praise ends. Four of us ordered the kingklip, and all four portions were overcooked, tiny, and outrageously overpriced. For a dish that should be a seafood highlight, it was an utter disappointment. The service was also slow and inattentive, and every meal that came to the table was astonishingly average given the premium pricing. What makes this experience so frustrating is that we had been raving about the venue, hoping to give our friends a taste of something special. Instead, we were left embarrassed and deeply disappointed. To say we were shocked by the poor quality of the food and service is an understatement. Sadly, I cannot recommend The Waves Hotel to anyone — it is an overpriced, overrated establishment that trades on its view rather than quality. What a shame, and what a sham.

Disappointed by The Views lack of empathy We were excited for our second stay at The Views from January 24–27, 2025, after a wonderful visit in March 2023. The setting is stunning, with breathtaking views of Wilderness Beach and the ocean. However, while flying to Cape Town on January 13, I suffered a serious back injury. Initially thought to be severe bruising, X-rays later confirmed a fractured vertebra, forcing us to return to New York for spinal surgery. We reached out to all our booked accommodations in South Africa, explaining the medical emergency. Every property—except The Views—graciously canceled without penalty. The Views, requested medical evidence which was provided. Despite this, The Views refused any flexibility, citing a strict cancellation deadline of December 25, 2024—weeks before my injury even occurred. Their lack of empathy was disappointing, and given this experience, we would not return.

Ein wunderschönes Hotel!

The Views is an amazing 5 star hotel. The views over the Indian Ocean are amazing. The rooms and bathrooms are very large and spotlessly clean. The bed was so comfortable, and large. The bathroom had great shower and a bath. Breakfast was superb. We also had a delicious 5 star dinner in the restaurant. The spa is lovely especially as it rained one afternoon while we were there. The are delightful. Don't miss this hotel.

We had a 2 night stay in December and felt very well cared for. The rooms were comfortable, spacious, had everything we needed and an incredible view from the balcony. We enjoyed the breakfast and appreciated the hot drinks brought to our room on waking. Pool on roof was fun. The spa was a little tired in areas and spa was booked up weeks in advance which was a shame.

Stayed in the penthouse which was absolutely amazing with fantastic ocean views. Everything was new and modern and the bathroom was stunning. Had a hiccough with the restaurant on the first night but the manager handled it so well and needs to be commended. Loved the heated indoor and outdoor pools.