Premier Inn Wigan (M6, J25)

Really friendly staff; impressive, clean and comfortable rooms with all the facilities you'd need; very close to where we needed to be (right off the M6 and near Haydock Park). Breakfast times and the food were great too.

The staff at this premier inn go above and beyond to make you feel welcome. Special shout out to Will on reception who took the time to search for post codes for places of interest. Also Tracey, Sarah & Emma were so helpful, nothing was too much trouble. A girl who was on reception the 3rd & 4th of August (can’t remember her name) made us feel so welcome and went out of her way to make our stay as comfortable as possible. Also the staff at the adjoining restaurant were so helpful knowing my wife had a dairy intolerance. The two young lads that were serving (probably students) are a credit to the company. I hope these staff are made aware of the praise they so rightly deserve.

Good 2 night stay, would stay there again. Staff are amazing, nothing too much trouble, friendly and super helpful. Building itself is a little tired looking, but soft closing doors and a fan in the room was much appreciated. Plenty of parking, including disabled spaces. Bathroom a decent size and a great shower. Bed was very comfortable and bedroom functional but clean and lots of cupboard space. Didn't hear any noise at night. Great that replenishments of tea and coffee were readily available all the time from reception - help yourself to them. Small niggles that would make the stay even better - no tooth mugs in the room, therefore had to use the same mugs as for our tea and coffee. No decaf tea or coffee although there was herbal tea options. Towels were not soft, rather hard and scratchy. Breakfast in the next door restaurant was a bit hit n miss, not busy, but food was slow to be replenished and some food was not very hot.

Stayed for a couple of nights and was not disappointed. Good location. Just off motorway and easy access to Wigan and then the surrounding area. Rooms were spacious and clean. Breakfast was in pub next door and was excellent. Staff were helpful.

The hotel is a perfect location for business and the approach of staff from check in was exceptional. The team were very knowledgeable about the local area and able to advise on suitable places to visit I use premier inn frequently and the service from a mid range hotel puts larger chains to shame most often A great place to stay

Claire and the team went above and beyond to make our stay special. Had an awful start after arriving late Victoria was lovely checking us in and telling us to leave our bags and run next door to get a drink, only to be told he had shut the bar (10 minutes earlier than advertised) Victoria was fantastic and tried to find a drink for some of our party. Will was brilliant on Thursday and going above and beyond for the 81 year old in our party and then on checkout offering to assist with loading the car/taking bags outside. Finally Claire was amazing throughout our stay. Always time to chat about our day and the surprises we had for the 60th birthday we had during our stay, even arranging a card and beers for the room. After our disappointment in the pub next door on our arrival night they did redeem themselves with a couple of friendly staff. Thanks again to Claire, Will and Victoria. From an ex hotel reception manager you don’t have it easy and you are an asset to Premier Inn