Travelodge Widnes

Had too buzz the front door as it was broke and wait for staff to open up.noise from other guests in there cars and y the front of the building.

This is my second time here with a lengthened stay. Jane remembered me two years after my first stay and her service is just as kind and caring as my first time. It can be daunting as a single mum staying alone with your little one, but Jane always welcomes us with a smile and asks about our day. She goes above and beyond to make sure we are comfortable. Her customer service is second to none here and I can’t thank her enough for her warm welcomings.

Hotel looks ok until we got in the room and it smelt like death. The second night we asked Pete and Rory if we could move so they put us up in the main building as there was no other rooms. This building had the smell of a damp mop. The corridor carpets were filthy and smell rotten. We were told they were waiting for a hotel upgrade due to a leak. We were only there for 2 nights but feel so sorry for the guys having to breathe that smell all night. Travelodge bosses you should be ashamed taking money to stay there. Everything is tatty. Windows in the room were full of moisture between the glass so u can hardly see out. The rooms smelt damp, our second room backed on to the main road. The “double glazing” keeps zero noise out. The building was so hot we had to keep them open as the fan provided blew hot air around. Your staff however are a credit to your company. They are too good however for this establishment.