Esplanade Apartments

Not a review but after reading the last review where they left you stranded for the night, thank you your review is very helpful. I will definitely not be booking here. That’s appalling what they did to you! I hope you at least get your money back.

8 Esplanade is one of the few apartment blocks in town. Extremely good value. Three bedroom apartment with access to pool and spa. Two bathrooms and two dining spots. I would recommend this place. I have some advice if you do book make sure you pay in advance this way you are going to have as little to do with the management of the place as possible. This way you can avoid any mutual judgements. I could have easily paid on my Australian account online. 50% had already been two Weeks earlier from the booking site. $750. Had already been paid. Technically 1 and half days had already been paid and 1 and a half had not been paid. Technically they could or should have have given us the key so we could go and pay the rest online as the actual card wasn't working. Computer says No. Computer says No with a smiling face dripping with insincerity. It would have been so easy to take our credit card details and pay the rest that way. It is great place and we would have certainly come back because they have board games, thoughtful DVDs, lots of information and even spades for hot water beach. And great access to streaming services. However the lack of practical wisdom, discretion or imagination to take my credit details to pay the remainder of the stay was extraordinary. I paid it via eftpos. We just would have preferred to have that money for meals and treats and stuff. It just left a very bad test in our mouths one that felt that these people didn’t trust us at all. Consequently I didn’t feel very relaxed. Just make sure you pay it all first or have plenty of card access to credit. I agree with other reviews that the apartments are excellent but we will most certainly not be coming back.

read the fine print when you sign in lots of fees - extra towels, paper goods, etc as an experienced traveler - if they need to cover the costs - raise the room cost and be done with these hidden costs