James
17. kesäkuuta 2024
Not welcoming for families
We had made a reservation only to learn the pool was not working. We attempted to cancel the same day, within hours and were told that was not an option. Upon checking in staff was not very friendly, and one staff member didnt know the pool was closed and explained where it could be located. The dining room was closed, and we felt the bar food was over priced. The playground had a slide that was cracked. Next to the playground was a wire that was tied to a address placard, which connected to an overhead power line. Our service overal felt very cold and not welcoming to a family. We checked out after the first night despite having two additional days that wouldnt be refunded. Staff didnt care to ask why we were leaving early either.
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